Project Manager

Description

ASSYST is seeking a Project Manager to support technology projects and ongoing production/operational activities. The ideal candidate will have a strong combination of project management, operational support, incident/problem management, and stakeholder coordination skills.

This role requires a hands-on professional who can manage project activities while also working closely with technical and business teams to ensure systems and applications remain stable, operational, and responsive to business needs.

Responsibilities

• Manage IT projects from planning through implementation, ensuring delivery within scope, schedule, and budget.
• Coordinate day-to-day operational and production support activities across technical teams.
• Monitor production issues, incidents, risks, and dependencies and drive them through resolution.
• Coordinate with application, infrastructure, development, and support teams to troubleshoot and resolve operational issues.
• Manage priorities, timelines, action items, and deliverables across multiple workstreams.
• Facilitate status meetings and communicate project and operational updates to stakeholders and leadership.
• Develop and maintain project documentation, status reports, action logs, and operational procedures.
• Identify opportunities to improve operational processes, system performance, and support efficiency.
• Required Qualifications
• 4–7 years of experience in IT project management, IT operations, application support, or a related field.
• Experience managing IT projects in a production or operational environment within Microsoft Azure platform.
• Strong understanding of production support, incident management, problem management, and change management.
• Experience coordinating with technical teams such as application development, infrastructure, database, cybersecurity, and/or service desk.
• Strong organizational, communication, and stakeholder-management skills.
• Experience with project management tools and Microsoft Office, particularly Excel, PowerPoint, and Teams.
• U.S. Citizenship required. Must be eligible to obtain and maintain a U.S. Federal Government security clearance, if required for the position.
• ASSYST Benefits:
• We are proud to offer a robust benefits package including medical, dental, vision, 401(k) retirement plan, disability insurance, flexible spending accounts and more in order for our employees to maintain a secure work/life balance.