Program Management Senior Lead

Description

The company is hiring a Senior Lead for Program Management in New York, NY.

The role supports an enterprise-wide HR data transformation, centred on governance and management of HR data.

The work turns Consent Order requirements into evidence-based deliverables that Internal Audit can validate and close, while meeting regulatory expectations.

Responsibilities

• Plan and run the HR data transformation portfolio, with regulatory-aligned capabilities that lower data risk and help pass internal audits and regulatory validations.
• Convert Consent Order milestones into closure artifacts backed by evidence, and support Internal Audit in validating and approving issue closure.
• Help define closure criteria, prepare supporting evidence, and take part in issue validation walkthroughs.
• Work with cross-functional teams across the Data organization, and engage Internal Audit.
• Work with HR, Compliance, Risk, Technology and Audit stakeholders, and report progress, risks and mitigation plans transparently.
• Set up change management approaches that drive adoption and lasting results, including playbooks, RACI models and key performance indicators.
• Make sure HR data sharing, provisioning and retention follow the company Data Governance and Privacy Policies, and turn those decisions into repeatable controls.
• Modernize HR data pipelines and metadata, and apply data governance to AI and ML initiatives.
• Define HR data domain models, CDE definitions, data quality rules, service level objectives and agreements, lineage to critical reports, and control mapping.
• Build and maintain real-time dashboards and executive briefs that show milestones, risks and mitigation plans.
• Produce standard and custom reports on business, financial or economic data for executives, managers, clients and other stakeholders.
• Analyze current business intelligence and trend data, and recommend actions.
• Make sure business intelligence reaches users on time, and maintain the tools, databases, dashboards, systems and methods behind it.
• Keep a library of model documents, templates and other reusable assets.
• Follow industry and business trends by staying in contact with customers, competitors, suppliers and professional bodies.
• Advise on high-visibility regulatory data projects that make HR data available.
• Work with senior stakeholders on mandated HR data governance deliverables.

Requirements

• A bachelor's degree or foreign equivalent in Business Administration, Business Analytics, Statistics or a related field, plus ten (10) years of experience in the job or a related role supporting transformation and process improvement.
• Alternatively, a master's degree and eight (8) years of experience.
• Within the ten years, experience must include: leading large-scale regulatory or strategic cross-functional transformation in financial services.
• Experience building large, multi-stream transformation programs from regulatory requirements, operating model changes or core platform migrations, including governance models, program plans and milestone tracking.
• Experience maintaining dependency and RAID logs and coordinating with senior stakeholders.
• Experience designing enterprise operating models, including products, services, processes and service models, and moving them into business as usual after go-live, with controls that address operational, compliance, reputational, strategic, credit, market, liquidity and data risks.
• Experience writing and refining program management processes and artifacts, such as toolkits, playbooks, operating and governance models, change management processes, and performance scorecards built with data tools such as Microsoft Excel and Microsoft Project.
• Experience managing stakeholders at a high level, leading cross-functional decisions with Finance, Business, Technology, PMO, Operational Risk, Compliance and Internal Audit, and securing sign-off on budgets, execution plans, scope and go-live decisions.
• Most relevant skill: wholesale lending operations management.

Conditions

Full-time role, 40 hours per week, based in New York, NY, United States.

Telecommuting or hybrid work may be allowed within a commutable distance of the worksite, under the company policies and protocols.

Hiring decisions are made and checked by people, not by automated decision-making.

The company is an equal opportunity employer.

Benefits

• Salary range of $203,000.00 to $240,100.00.
• Eligibility for discretionary and formulaic incentive and retention awards.
• Medical, dental and vision coverage, a 401(k), life, accident and disability insurance, and wellness programs.
• Paid vacation, paid sick leave and paid holidays.
• Benefits may vary by location, job level and hire date.