Production support engineering

Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About the company

The company is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping the company's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of the company.

The Experience

The team builds highly scalable, performant B2C experiences on a large distributed systems platform that ships hundreds of features a day to tens of millions of users. Engineers work on architecture, design, implementation and testing. Opportunities range from Sales Cloud and Industries Clouds to IoT, Analytics and Heroku.

What You'll Actually Be Doing

Develop application code using established methods that meets acceptance criteria.

Review and collaborate with Architects on designs.

Develop technical designs with any necessary automation strategies.

Work with the Product Owner to clarify story functionality, and with SMEs for guidance.

Develop stories, data mappings, test cases and success criteria.

Build and deploy code through approved channels.

Test with automated unit, integration, functional, acceptance, performance and smoke tests.

Commit to the iteration goals.

You're Our Person If...

7+ years of professional software development experience.

Extensive full-stack programming experience, with a good understanding of the web application domain, backend systems and LLMs.

Scalable feature design and implementation, plus knowledge of design patterns and industry best practices.

Commitment to engineering best practices: design, testing, documentation and code reviews.

Good knowledge of Java or a similar language.

Strong computer science, data structure and database fundamentals.

Ability to analyze a problem, design a solution, explain it to teammates and deliver it on time with high quality.

Excellent communication and presentation skills, working with cross-functional teams across geographies.

Unleash Your Potential

When you join the company, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.