Product Writer

Description

The company works for the US federal government, helping agencies in defense, national security, public safety, civilian, and military health deliver for the nation and the public.

It has 13,000+ people, and it is a technology firm within a larger global organization.

The team offers hands-on experience, certifications, and industry training to help people build their skills.

You would join the team to write clear product content for web applications that support government programs.

Responsibilities

• Write and edit user-facing content for web applications, pages, and multi-step flows, including eligibility, account, and status content, so the experience stays clear and consistent.
• Draft field labels, help text, error messages, notifications, transactional emails, and instructional content.
• Learn product areas well enough to strengthen content and support teammates.
• Turn complex policy and program rules into plain language without changing their meaning.
• Apply writing standards and the style guide to all user-facing content.
• Check content against designs and prototypes so it matches flow logic and conditional states.
• Work with product, design, research, and policy colleagues on Agile teams.
• Revise content based on usability findings and stakeholder feedback.
• Run review cycles and secure stakeholder approvals.

Requirements

• 3+ years of professional experience in product writing, UX writing, or digital copywriting, with strong editing and proofreading skills.
• Experience on cross-functional Agile teams.
• Ability to own content deliverables and explain your content decisions.
• Working familiarity with design and prototyping tools such as Figma or Axure.
• Proficiency with the Office suite, including tracked changes.
• Experience using SharePoint for document management and review workflows.
• Writing samples or a portfolio of work are required.

Conditions

You must be willing to be on-site 1 day/week in DC.

Applications are accepted on an ongoing basis, with no fixed deadline.

The base pay range is $74,300 to $147,900 USD in the listed locations.

Pay ranges are shared as local law requires for hires in California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia.

Actual pay depends on location, role, skill set, and experience.

The company is an equal opportunity employer.

Benefits

• The company offers a wide variety of benefits.