Product Manager Intern (2027) - Austin, TX

Description

The company runs one of the largest networks in the world, serving everyone from individual bloggers to Fortune 500 companies. Its services protect and speed up any Internet application without new hardware, installed software, or code changes. Traffic on its network is routed through a global system that improves with each request, which gives customers better performance and fewer spam and attack problems.

The Product Management team sets the vision, strategy, and roadmap for features across this global network. Product managers connect user needs, technical feasibility, and business impact by working with engineering, design, sales, and marketing on large-scale problems. The work ranges from defining APIs and control plane workflows to launching new security and performance features.

The network spans more than 330 cities in over 125 countries and reaches 95% of the Internet-connected population within 50 milliseconds.

This internship suits people who want to learn to manage and scale products at Internet scale. You will own product initiatives, gather customer insights, define requirements, and work closely with experienced engineers and designers to ship features used by millions. The team wants interns who are proactive, analytical, and able to take projects from concept to launch.

The company values builders who notice problems people have accepted, who use current AI tools to build fixes, and who share improvements so the whole team benefits. Curiosity over bureaucracy is the culture.

Role based in Austin, TX. Summer term, May to September 2027. Internship blog posts are available for more details about the program.

Responsibilities

• Act as the voice of the user on a project that improves existing products, the user experience, and key features.
• Conduct user research and competitive analysis to learn user needs and market trends, then identify pain points and opportunities to make the tools best-in-class.
• Work alongside engineering, design, and product leaders to build your vision, making sure features match the spec, meet user expectations, and solve hard technical problems at scale.
• Help set success metrics and confirm launched features are technically sound, deliver measurable business value, and solve real problems for users.
• Analyze challenges proactively, weigh technical feasibility against user needs, and turn market constraints into chances to innovate and grow.

Requirements

• Currently enrolled in a Bachelor's or Master's program in Computer Science, Human-Computer Interaction, Business, Engineering, or a related field. (Desirable)
• Strong passion for technology and deep empathy for user needs. (Desirable)
• Technical literacy to understand architecture concepts and the workflows of developers. (Desirable)
• Strong analytical, problem-solving, and organizational skills. (Desirable)
• Clear written and spoken communication, able to explain complex ideas to technical and non-technical audiences. (Desirable)
• Self-starter who works well with ambiguity and takes initiative. (Desirable)
• Able to commit to a full-time, 40 hours per week, 12-week internship.
• Work in the office 3 to 5 days per week in Austin, TX.
• Networking, security, or Zero Trust knowledge, such as TCP/IP, HTTP, or DNS. (Bonus)
• Hands-on work with developer tools, APIs, or personal projects built on the company products, such as the company for Students. (Bonus)
• Past experience writing product specs, building wireframes, or doing user research. (Bonus)
• Basic coding skills or comfort with command-line tools and developer workflows. (Bonus)

Conditions

Hiring happens on a rolling basis until the roles are filled.

Remote and part-time applicants are not considered. The internship is full-time, 40 hours per week, on site during standard business hours, typically 9:00 AM to 6:00 PM.

You cannot be enrolled in classes that conflict with the internship term.

Finalists for an offer may be asked to interview in person at a the company Office or Hub.

The role may involve access to information controlled under U.S. export laws, including the U.S. Export Administration Regulations. Any offer may depend on your ability to receive such controlled software or technology without sponsorship for an export license.

Benefits

• Participation in programs such as Project Galileo, which provides free security tools to journalism and civil society organizations in 111 countries, and the Athenian Project, which protects state and local election websites.