Principal Enterprise Architect

Description

The Infrastructure Operations team is in the middle of a major change. The goal is to modernize technology platforms, simplify operations, speed up adoption of AI and automation, raise service quality, and make the organization work better.

The company is looking for a Principal Architect, Infrastructure Transformation to lead this work.

This is an individual contributor role that sets and drives strategic transformation work across Infrastructure & Operations. You will work with executives, technology leaders, architects, engineers, and business stakeholders to modernize infrastructure, change how the function is run, speed up innovation, and produce results the business can measure.

Good results here depend on combining technology leadership, transformation experience, and influence. You will need to build workable solutions, get varied stakeholders behind one vision, clear blockers, guide key decisions, and bring lasting change across a global, highly matrixed organization.

This is not a program management or day-to-day operations role. It is about shaping where Infrastructure & Operations goes and making sure new capabilities, technologies, and ways of working actually get adopted.

Responsibilities

• Set the infrastructure transformation strategy and maintain a multi-year roadmap that matches business and technology goals.
• Work with senior executives to find strategic opportunities that improve operational effectiveness, resiliency, scalability, and business value.
• Define future-state operating models, organizational capabilities, and technology strategies.
• Set transformation priorities and sequencing to get the most business impact and realized value.
• Write and share a clear, convincing vision for the future of Infrastructure & Operations.
• Lead enterprise-wide modernization across infrastructure, operations, cloud, platform engineering, database services, observability, service management, automation, and operational tooling.
• Speed up the adoption of modern engineering practices, automation, reliability engineering, and cloud-native operating models.
• Simplify, consolidate, and standardize technology platforms and services.
• Drive adoption of AI-enabled operations, intelligent automation, self-service, and data-driven decisions.
• Make sure technology investments support long-term strategy and measurable business outcomes.
• Drive adoption of new technologies, platforms, processes, and operating models across the organization.
• Build alignment between technology and business teams behind the transformation goals.
• Develop change management, communication, and stakeholder engagement plans.
• Encourage a culture of innovation, accountability, collaboration, and continuous improvement.
• Work with leaders across the organization to handle complex change and transformation challenges.
• Set up governance frameworks that support transformation outcomes.
• Align workstreams across infrastructure, architecture, engineering, security, operations, and business teams, and coordinate cross-functional dependencies.
• Remove barriers to progress, and support executive steering committees and transformation leadership forums.
• Build executive dashboards, transformation metrics, and outcome-based reporting.
• Identify and reduce strategic risks that could affect the transformation.
• Keep initiatives aligned with target-state operating models, architecture principles, and business goals.
• Act as a trusted transformation partner to senior executives and technology leaders.
• Lead through influence rather than formal authority, and build strong partnerships across varied stakeholder groups.
• Help make strategic decisions that weigh business, technology, operational, and financial considerations.
• Share transformation progress, challenges, opportunities, and results with executive leadership.
• Build transformation business cases and investment strategies.
• Set measurable success criteria and value realization targets.
• Work with Finance and business leaders to confirm operational and financial results.
• Make sure transformation spend delivers real gains in efficiency, resiliency, service quality, user experience, and business performance.
• Track transformation results and report them to leadership.

Requirements

• A bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 12+ years of solid experience in Infrastructure, Cloud, Platform Engineering, Technology Operations, Database Engineering & Operations, Enterprise Architecture, or related areas.
• 5+ years leading large-scale technology modernization or transformation work.
• A record of driving enterprise-wide transformation programs from strategy through implementation and adoption.
• Experience driving AI, automation, platform engineering, or AIOps initiatives.
• A proven ability to influence large matrixed organizations and lead without direct authority.
• A strong grasp of Infrastructure & Operations in complex enterprise settings.
• Experience guiding technology organizations through operating model changes, modernization, and organizational transformation.
• Strong executive communication and stakeholder management skills.
• Strong business, financial, and strategic thinking.
• Optional: a master's degree in Business Administration, Computer Science, Technology Management, Engineering, or a related field.
• Optional: experience leading Infrastructure & Operations transformations in global enterprises.
• Optional: experience delivering cloud modernization programs on Azure and/or AWS.
• Optional: experience leading large-scale operational excellence programs.
• Optional: experience with managed services, strategic sourcing, or technology transformation partnerships.
• Optional: experience setting up transformation governance frameworks and executive reporting models.
• Interviews must be done without AI tools or outside prompts, and virtual backgrounds must be removed. Use of AI-generated answers or third-party help during interviews will disqualify you.
• You may be asked to attend an onsite interview at a the company office.

Conditions

$146,900.00 - $262,400.00 USD based on the primary location of the role.

This role is eligible for a bonus.

The actual base salary offer depends on factors such as skills, experience, and the hiring location. Your recruiter can give details for the specific location during the hiring process.

Benefits

• Medical, dental, and vision plans, 401(k), FSA/HSA, commuter benefits, tuition assistance, vacation and sick time, and paid parental leave.
• Full benefit details are available on request.