Power Platform Engineer

Description

The company is a digital insurance provider aiming to become the top and largest insurer in the UK.

Recent years have brought substantial investment in data and technology, much of it run through the CIO function.

The CIO team drives innovation and keeps the technology estate aligned with the company's growth goals.

The company insures close to 4 million customers and sees further room to grow.

The team works by the 4Cs, which centre on collaboration, creativity and continuous improvement.

Applicants who think they have some of what is sought are encouraged to apply, even if they do not meet every requirement or are not 100% sure.

Responsibilities

• Keep Messenger, Power Platform and Copilot Studio running day to day, handling incidents, fixing issues, improving services, writing documentation and preparing support teams.
• Run development, test and production environments, covering configuration, security roles, access controls and connection references, while meeting governance standards.
• Plan, check, carry out and validate Messenger releases, including rollback plans and documentation.
• Help with configuration, diagnostics, testing, deployment and impact assessments for solutions hosted in or connected to Copilot Studio.
• Apply engineering, security and governance standards, take part in audits and service acceptance, and find ways to improve stability, monitoring, documentation and release speed.
• Work with product, engineering, architecture, operations, testing and delivery teams to manage risks, dependencies and issues so changes can be supported and move into service smoothly.

Requirements

• Hands-on experience supporting Microsoft Power Platform solutions in an enterprise setting.
• Working knowledge of Copilot Studio, conversational AI and Power Platform governance.
• Track record of managing environments, security, releases and CI/CD deployments.
• Strong troubleshooting, with experience in incident management and service improvement.
• Ability to judge the technical risk and operational impact of changes.
• Clear communication and skill in managing stakeholders.
• Relevant technical qualification or equivalent experience.
• Bonus: experience with Azure DevOps, Power Automate, Dataverse, ServiceNow, APIs, Azure services, App Registrations, KQL/App Insights, chatbot or contact centre platforms, and regulated environments.
• Desirable: Microsoft Power Platform, Copilot Studio or Azure certifications.
• The company is unable to progress candidates who require sponsorship at this time.

Conditions

The company supports flexible hybrid working. Ask your recruiter about the mix of office and home days.

Candidates who need sponsorship cannot be progressed at this time.

Hiring includes a thorough referencing process with credit and criminal record checks.

The company is an equal opportunities employer and welcomes applicants regardless of gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment or marital or family status.

Benefits

• Salary based on experience, with pay reviews each year.
• Annual 4Cs performance bonus open to all colleagues, usually paid in March, based on company goals and your own performance.
• Healthcare cash plan to claim against everyday health costs.
• Life assurance at 4x salary and income protection at no extra cost.
• Pension contribution matched up to 10%.
• Award-winning package with discounts and cashback at everyday retailers and on company products, free independent mortgage advice and free financial wellbeing support.
• Mental wellbeing support, including the Thrive app, a 24/7 colleague assistance programme, in-house mental health first aiders, support groups and a dedicated team.
• 25 days annual leave plus bank holidays, with the option to buy or sell one contracted week, private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities and social events.
• Most benefits start from day one, while some optional ones requiring a 12-month payment schedule open after probation.
• Training, development, recognition and rewards, plus room to voice ideas and put them into practice.