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Citi

Paid Media Operations, Agentic

  • Hybrid
  • 6+ years

Salary

$98,960/ year

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Description

The company is hiring a Paid Media Operations Lead to put AI agents into use across paid media, from first deployment through to scaled use.

The role works closely with paid media subject matter experts, technology, controls and other stakeholders across the enterprise.

You need solid knowledge of paid media, covering paid search, programmatic, social and campaign planning, and an understanding of how paid media teams plan their work and run their routines.

Responsibilities

  • Work with paid media experts to find the highest-value places to apply agents and turn business needs into clear technology and success criteria.
  • Keep projects moving with updates on a daily, weekly, monthly and quarterly schedule, and work with technology to take agents from concept to pilot and then production.
  • Work with stakeholders to set up suitable controls, documentation and governance for agentic capabilities.
  • Support paid media teams through training, documentation and feedback loops so the new tools produce measurable changes in day-to-day work.
  • Define KPIs and measure how well the program performs, then gather and rank improvements as agents and media workflows change.

Requirements

  • 4, 7 years of experience in paid media or digital marketing.
  • Proven project management experience, including leading complex initiatives across several teams and stakeholders.
  • Working knowledge of paid search, programmatic, social and media campaign planning.
  • Keen interest in AI, automation and new marketing technology. Experience supporting AI, agentic AI, workflow automation or AI-enabled marketing solutions is a strong plus.
  • Experience with campaign governance, approvals, and risk and controls, ideally in a highly regulated organization.
  • Strong analytical and problem-solving skills, advanced Excel, and comfort working with large datasets.
  • Organized and detail-oriented, able to juggle several workstreams and deadlines at once.
  • Clear written and spoken communication, able to work with both technical and non-technical stakeholders.
  • Curiosity about emerging technology and a willingness to learn it and question how work is done today.
  • Bachelor's or university degree required.

Conditions

Full-time role based in New York, New York, United States, with a salary range of $98,960.00 to $148,440.00.

Duties may change over time, and other job-related tasks may be assigned as needed.

The posting closes on Oct 13, 2026.

The company uses automated processing and AI to match candidate skills to roles, but people make and check all hiring decisions.

Benefits

  • Eligible employees may receive discretionary and formulaic incentive and retention awards on top of salary.
  • Medical, dental and vision coverage, a 401(k), life, accident and disability insurance, and wellness programs.
  • Paid vacation, sick leave and paid holidays. Offerings may vary by jurisdiction, job level and hire date.

Where you’d work

Part of the week in the office

You can work from

  • United States

About the company

Citi

  • Industry: FinTech

Offices in New York, United States, United States

Also hiring in London, United Kingdom, Belfast, United Kingdom, Jersey City, United States and 11 more places

Your chances

Worth a look before you spend an evening tailoring a CV for it.

  • 21 checks run
  • 2 red flags

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14 checks

1 red flag

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7 checks

1 red flag

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Details12 facts · Role, Location, Compensation, Employment, Company
Tech stack
  • Paid ads
Type
Full-time
Industry
FinTech
Specialty
Performance
Region
United States
Pay period
Annual
Show 6 more factsShow less

Role

Category
Marketing
Specialty
Performance
Experience
7+ years
Tech stack
  • Paid ads

Location

Work model
Hybrid
Region
United States
Offices
  • New York, United States
  • United States
Remote from
  • United States

Compensation

Salary
$98,960 / year
Pay period
Annual

Employment

Type
Full-time

Company

Industry
FinTech

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