Operations Engineer I

Description

Hi, we're Oscar. We're hiring a Operations Engineer to join our Eligibility & Billing team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Operations Engineer I role builds, tests, and implements data and technical solutions with a focus on creating efficiency and scale through technology and automation of Oscar’s infrastructure and underlying logic for core insurance functions.

Responsibilities

• Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. LI-Hybrid
• Pay Transparency: The base pay for this role is: $106,812 - $140,191 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
• Owns the development to production lifecycle of well-defined tasks to enable operational efficiencies, improve quality, and/or contribute to Oscar’s regulatory or strategic needs
• Consults and cross collaborates on technical design and scoping to build and document complex, scalable, and repeatable processes and capabilities
• Develops technical solutions in response to requirements from business stakeholders regarding new product and market expansions, automated workflows, new/improved tooling, and data quality/integrity needs
• Catches, responds to, and resolves issues/errors/escalations through investigation to produce insights for short/medium/long-term technology-enabled solutions
• Partners closely with other departments to structure and operationalize the next generation of health insurance operations
• Supports urgent operational needs through on-call rotation; identifies and drives resolution of production issues
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements

• A technical bachelor’s degree or 4 years commensurate experience
• 3+ years experience in a technical role (QA analyst, PM, operations analyst, financial engineering, industrial engineering)
• 1+ years of SQL experience
• 1+ years of experience in Python or similar Programming languages (Java, C, etc.)
• Bonus points:
• An academic and/or professional background in coding, math, statistics, or data science
• Experience working in dynamic environments, including but not limited to start-up experience
• This is an authentic Oscar Health job opportunity.
• At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
• Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
• Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.