Nursing Education Program Implementation Specialist (Remote)

Description

The role is an Implementation Specialist position for a global nursing and health education business that offers trusted content, learning tools and analytics to improve outcomes for nursing students.

You will manage projects that cut across teams inside the enterprise accounts group, working with Customer Success, Curriculum Solutions, Product, Sales and IT, and help refine business and project processes, roadmaps, schedules and issue resolution in a quick-moving environment.

The company is a global information and analytics business serving researchers and healthcare professionals.

Responsibilities

• Run several complex projects from the sales handoff through implementation, keeping stakeholders updated on status until each one closes.
• Coordinate cross-functional teams so work stays aligned and gets delivered.
• Deliver projects within agreed targets, weighing time to market, quality and staffing.
• Lead meetings that collect input, set shared expectations and drive decisions.
• Work with Product and Support to resolve customer problems and training needs.
• Keep the customer at the center of decisions and ask partners to do the same.
• Track milestones, deliverables and key performance indicators, and report on them.
• Build and maintain project plans, documents and risk logs to reduce threats to success.
• Link project tasks and deliverables to the wider vision and strategy.
• Negotiate with key stakeholders and decision makers over customer impact and resource allocation.
• Find and carry out improvements that make processes more efficient and effective.
• Develop lasting working relationships with stakeholders across the organization.
• Manage stakeholder expectations and communicate clearly across the project lifecycle.
• Run post-project reviews and keep supporting projects so they stay effective and efficient.
• Design workflows that turn ideas into concrete action plans.

Requirements

• You have experience with health information systems, technology or an equivalent field.
• Experience using project management tools is preferred.
• You are proficient with planning tools such as Microsoft Visio, Project, Planner, Teams, Miro and Confluence.
• You plan projects accurately, hit milestone dates, manage resources, report status, manage risk and juggle several projects of different sizes and lengths in an agile setting.
• You show strong organization, planning, time management and communication across functions and departments.
• You have helped teams identify, research and bring together the resources needed to diagnose and fix complex project problems.
• You communicate and present well to varied audiences, including senior leaders and customers.

Conditions

Remote role with flexible hours, letting you shift when you work during the day to suit your peak productivity.

Base pay for the U.S. national range is $78,800 to $131,300, with geographic differences possible in some locations.

Pay ranges are higher in Illinois ($82,800 to $137,800) and in Chicago, IL ($86,700 to $144,400), and lower in Ohio ($74,900 to $124,700).

The role is eligible for an annual incentive bonus.

The company is an equal opportunity employer and makes accommodations for applicants with disabilities on request.

Benefits

• Wellbeing programs, shared parental leave, study support and sabbaticals are offered to help balance work and long-term goals.
• Country-specific benefits are available based on your location.