Manager, Software Development

Description

The company is a leading smart mobility provider that builds technology to help people move more safely and easily.

Its safe cities work installs over 4,000 red-light, speed, and school bus stop arm cameras across North America, in partnership with police departments and municipalities.

Its smart roadways work serves the world's largest commercial fleets and rental car companies, handling tolling and violations for over 8.5 million vehicles.

Its connected systems process nearly 165 million transactions a year across more than 50 tolling authorities.

This manager role leads a software team and balances planning, delivery, communication and people development.

The ideal candidate already works in line with the company's core values: Own It, Do What's Right, Choose Courage Over Comfort, and Win Together.

Responsibilities

• Work with product and engineering to build an aligned roadmap and backlog, and track intake, throughput and capacity.
• Drive committed projects to on-schedule, on-budget, high-quality delivery, handling changes and disruptions while keeping to best practices, process and audit limits.
• Coordinate with other managers and teams on shared work.
• Keep stakeholders and the team updated on status, issues and risks.
• Coach and grow team members, close talent and resource gaps, and bring new technologies into the solutions.
• Provide hands-on technical leadership on hard problems and guidance on technical and application issues.
• Set and reinforce strong software quality habits, and take part in peer reviews of designs and code.
• Help gather user requirements and write user stories, estimates and work plans.
• Turn system specifications into task specifications for less experienced engineers.
• Identify application and process improvements, and document the rationale for the regional R&D Director, the team and other affected parties.
• Run agile estimation, planning, daily check-ins, showcases and retrospectives, keeping timelines clear and visible.
• Make sure the team has the resources it needs, communicates well and is shielded from distractions, so the customer gets maximum value.
• Coach the team on communicating a project vision that motivates them.
• Keep weekly time recording on time and accurate.
• Take part in performance and salary reviews, and manage team conflicts, seeking support where needed.
• Hold regular one-on-ones for two-way feedback.

Requirements

• 10+ years of experience in commercial enterprise software delivery.
• 3+ years of hands-on cloud technology experience. Azure preferred; AWS is also listed.
• Good knowledge of cloud security, cybersecurity, compliance, and data privacy and security protocols and practices.
• Full understanding of every phase of application development and agile methodologies.
• BA/BS or advanced degree in Business, Computer Science or equivalent, preferred but not required.
• Deep technical expertise in C,.Net, Java and Python, with proven delivery in back-office, artificial intelligence, IoT, security and integration.
• Solid day-to-day planning, resource management and time management.
• Clear communication with software engineers and managers at all levels.
• Be a credible source for organizational standards and norms.
• Be willing to say no when necessary, with thoughtful reasons.
• Synthesize information and inputs to choose the best course of action for teams and units.
• Optimize and integrate large-scale systems to keep improving quality and service.
• Hold others accountable for meeting customer needs, and encourage them to seek input from affected stakeholders.
• Communicate with both technical and business stakeholders.
• Strong analytical skills and attention to detail.
• Willing and able to coach and mentor less experienced engineering staff.
• Success is measured by better efficiency and effectiveness of the company's products and services, higher quality deliverables for internal and external clients, and projects delivered on time and within estimated budgets.

Conditions

Successfully complete the Nlets fingerprinting background assessment.

Be able to commute into the New York City, NY office 2-3 days.