Manager, Network Applications Engineering

Description

The company provides wealth management, asset servicing, asset management and banking services to individuals, families, corporations and institutions around the world.

Founded in 1889, it is guided by three principles: Service, Expertise and Integrity. It is publicly traded on Nasdaq.

It has over 135 years of financial experience and more than 24,000 employees, called partners, and serves sophisticated clients with current technology and strong service.

This is a senior technology leadership role that owns the strategy, architecture, engineering and transformation of enterprise network application services across on-premises, cloud and data center environments. You report to the SVP, Global Head of Network Architecture, Engineering, and Operations.

You lead a global engineering team that runs application delivery, DNS, DHCP and IPAM, load balancing, secure access and network security platforms. You set technology roadmaps, engineering standards, automation work and modernization aimed at better scale, reliability, security and efficiency.

You work with infrastructure, cybersecurity, cloud and business stakeholders to keep network services aligned with company goals and changing needs. You also lead through complex incidents and help improve mission-critical services.

The ideal candidate has led high-performing engineering teams in mission-critical settings, delivered large technology transformations, and built a culture of innovation, accountability and engineering excellence.

Responsibilities

• Set and document Network Engineering Standards, and confirm they are in place.
• Manage the technical lifecycle of all network and communications services.
• Lead delivery of change and transformation against approved designs, and hand over cleanly to Network Operations under the agreed Operational Acceptance Process.
• Create Low-Level Design documents that meet the requirements in the High-Level Design.
• Plan and manage budget and procurement for building and delivering new services and projects.
• Support Architecture by maintaining the Network Engineering Delivery Roadmap, scoping work for High-Level Designs, and running Proof of Concept activities.
• Keep team skills current so change delivery and support stay strong.
• Escalate to Operations for complex troubleshooting of Major Incidents when needed.
• Provide on-call escalation on a rota and work extended hours when required.
• Produce performance reports and connect technical teams with senior management.
• Support audit and compliance reporting, including gathering evidence.

Requirements

• 8, 10 years of network engineering in a global enterprise organization of 5,000 to 50,000 users, covering traditional data centers and cloud environments.
• At least 5 years leading or managing teams.
• Substantial hands-on experience designing and building resilient, scalable security solutions, ideally in financial services or investment banking.
• Solid grasp of cybersecurity principles, global financial services business models, regional compliance standards, local regulations and applicable laws.
• Ability to understand risk and compliance and turn them into effective security solutions.
• Experience with automation and orchestration, including scripting against APIs.
• Strong knowledge of Layer 2, Layer 3, and Layer 4 to 7 network and security technologies.
• Familiarity with testing tools, networking technologies and methods for troubleshooting complex problems across services, applications, and network hardware and software.
• Background in automating monitoring, observability, health checks and change management.
• Awareness of how Quantum technologies and AI may affect and be applied within network infrastructure.
• Expert knowledge and experience in several of these areas: NGFW platforms and management tools such as Tufin; network access control in enterprise environments; secure web gateway technologies; zero-trust network access and SASE; application delivery and load balancers; public and private cloud security tools and services; workflow automation; Cisco and Arista routing and switching; DNS, IPAM and DHCP; ServiceNow integrations; SD-WAN solutions; network monitoring and reporting tools; AWS and Azure cloud networking; AI enablement.
• Desirable technology experience (nice to have): Check Point, Fortinet, Palo Alto; Tufin; Forescout, Cisco ISE; F5; Infoblox; Microsoft Active Directory, CyberArk; Illumio; Zscaler (ZIA, ZPA, ZDX).
• Certifications, or equivalent demonstrable working experience: ITIL v3 Foundation or higher; relevant vendor certifications; AWS Cloud; Azure Cloud.
• Organized, with a proven ability to work under pressure and meet tight deadlines.
• Strong problem management and customer service skills.
• Positive and composed under pressure.
• Works effectively with global teams to deliver projects, often at pace and in challenging circumstances.
• Speaks with senior management, giving clear status updates and next steps.
• Maintains high professional standards, questions the status quo and looks for better ways of working.
• Strong written and verbal communication.
• Avoids hero culture, builds a team-first environment and looks after staff welfare.
• Acts with integrity and treats customers fairly.
• Works as one IT community across regions and the business, embraces the philosophy and principles of Group IT, and follows company working practices, policies and procedures.

Conditions

Base salary of $114,500 to $194,700 USD, a good-faith estimate of base pay.

You must be authorized to work in the U.S. without employment-based visa sponsorship now or in the future. The company will not sponsor U.S. work visa status for this role, including H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa.

Benefits

• Retirement benefits, including 401k and pension.
• Health and welfare benefits: medical, dental, vision, spending accounts and disability.
• Paid time off, parental and caregiver leave, life and accident insurance, and other voluntary and well-being benefits.
• Discretionary bonus program that may include an equity component.
• A flexible, collaborative culture where internal moves are encouraged and senior leaders are accessible.
• Philanthropy is part of the culture, and employees give time and talent to their communities.