Lead Customer Project Support Engineer

Description

The company is the company's grid automation group, and this Lead Customer Project Support Engineer role focuses on protection, SCADA and telecom panel design. You will own design, programming, testing and commissioning of panels for generator, excitation, transformer, feeder, bus, line protection and SCADA systems.

You will report to the CCS Engineering Manager or an assigned Team Leader. The role supports design and testing of protection, RTU and Digital Control System (DCS) panels, and works closely with Operations and Project Management to take critical power infrastructure solutions from concept through commissioning.

The work involves large grid modernization projects with a visible effect on energy infrastructure.

Responsibilities

• Analyze customer applications and specifications, then design protection, control, automation, SCADA and telecom panels. Deliverables include mechanical layouts, single line, three line, schematic, power and control diagrams, Bill of Materials, engineering instructions, wiring drawings, wire lists and wire tags, built in AutoCAD, Ebase or SAP.
• Carry full technical responsibility for assigned projects, including design discussions with the customer and with drafting support in the GEV Back Office in India.
• Review designs from the back office and submit them to the customer for approval.
• Carry out engineering studies such as load calculations and heat rise analysis.
• Design control logic for complex customer requests, including transfer, synchronizing and auto-restoration schemes.
• Write test plans, procedures and reports.
• Provide training, peer checks, design support and mentoring to team members.
• Capture lessons learned, apply them to the next project, and propose checklist and procedure updates to share with the team.

Requirements

• A bachelor's degree in electrical engineering.
• At least 5 years of panel design experience, including writing specifications and compliance statements, and producing single line, schematic, control, wiring and power diagrams for relay protection and control in generation, transmission or distribution systems. Tools: AutoCAD or Ebase.
• Strong knowledge of power systems, protection schemes and communication applications.
• Experience writing factory and site test and maintenance procedures for protection panels, including commissioning.
• Experience programming the company UR family relays or third-party protection relays.
• Experience designing transfer and auto-restoration control schemes.
• A solid grasp of the principles behind distance, line differential, transformer differential, bus, feeder, generator and large motor protection.
• Ability to apply advanced engineering ideas and LEAN methods to practical business problems.
• Experience with turnkey protection and control projects.
• Working knowledge of major test sets and short-circuit and setting coordination software.
• Interdisciplinary experience across metering, communications, substation automation and integration.
• Working knowledge of Ebase or AutoCAD panel design tools.
• Strong understanding of and experience with CSA, UL and CE requirements.
• Preferred: Lean or Six Sigma Green Belt or Black Belt certification.
• An asset: P.Eng certification.

Conditions

Relocation assistance is not provided.

The role is hands-on and sits within the grid automation team.