IT Support

Description

Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.

Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in the service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, and more countries soon, love running on Tebi.

About the Role

You'll be the second pair of hands on IT support at Tebi, joining our team to keep a fast-growing, hybrid team equipped, unblocked, and moving. From the moment someone joins, the tools they use every day, you'll shape how it feels to work here. You'll take real ownership of your slice of the fleet, with the autonomy to make calls and the judgment to know when to loop others in.

Responsibilities

• Manage the IT onboarding seamlessly, hardware ready and configured before day one, for office and remote hires alike.
• Own IT off-boarding and recover hardware when someone leaves.
• Manage the devices, procurement, shipping, inventory, and repairs.
• Administer MDM, Jamf Pro enrolment and profile management for Mac and iPad.
• Handle systems,Google Workspace, provisioning, and access management.
• Be a first line of support, troubleshoot daily issues and escalate real security concerns.
• What You'll Bring
• 3+ years of hands-on IT support or systems administration experience.
• Comfort owning a broad scope autonomously, without close supervision.
• Clear communication, equally at ease with a non-technical colleague or a vendor.
• Hands-on MDM experience, ideally with Jamf Pro.
• A solid grasp of identity and systems administration, including Google Workspace.
• Security awareness, you can spot phishing or access risks and know when to flag them.

Benefits

• Start-up Equity
• Competitive Salary
• Lunch Provided in Office
• Team building events
• Unlimited time off
• What is Restaurant Software?
• Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don't. It's a mess, and we are fixing it.
• From buying a croissant at a cafe to having dinner with friends, it's a €4 Trillion+ global market and a critical part of everyday life in today's economy.
• How We Use AI at Tebi
• We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
• At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn't make the last call. If there's a smarter way to do something, we want to find it.