IT Engineer

Description

The role is based in Budapest, Hungary, on a hybrid model with office attendance at least 3 days a week.

The company is a spinoff from MIT with headquarters in Somerville, Massachusetts, and offices in Germany, Hungary, Singapore, Israel and Japan. It builds a cloud-native, no-code platform that gives frontline industrial teams composable, connected apps with AI built in, aimed at improving manufacturing execution and traceability.

The company has received recognition including a World Economic Forum Global Innovator designation, a 2024 Deloitte Technology Fast award, and several Best Places to Work rankings.

Responsibilities

• Run and improve identity and access management, including authentication policies, device trust, and automated onboarding and offboarding so access is accurate and timely.
• Manage office network infrastructure across all offices, covering secure wireless, VPN and hardware, and put security controls in place for the network and connected systems.
• Run the device management platform and keep configurations and policies consistent across device types through the full device lifecycle.
• Build and maintain monitoring and alerts for identity, devices, network and core SaaS, with central alerting and runbooks that let any team member triage on their own.
• Manage automation and infrastructure as code, using AI tools to cut repetitive work. Check backup coverage and write disaster recovery plans, including runbooks and tabletop exercises.
• Own the IT roadmap from delivery through to updates for stakeholders. Handle support requests when needed, turn repeat problems into lasting fixes, and keep IT documentation up to date.
• Work closely with the IT, TechOps and Security teams, and with Operations and People Ops partners.

Requirements

• You are hands-on and service-minded, equally at home closing a support ticket or leading a strategic project.
• You trace problems to their root cause and limit their impact fast.
• You explain things clearly to both technical and non-technical colleagues, and you take projects from scoping through to delivery.
• You are comfortable with AI and automation tools and can balance daily support with longer-term strategic work.
• 4+ years in IT engineering, system administration or network management.
• Solid grasp of identity and access management (single sign-on, multi-factor authentication, directory services, device trust) and enterprise device management on macOS, Windows and Linux.
• Strong fundamentals in networking and security: enterprise Wi-Fi, VPN, network hardware and IT security best practices.
• Experience with scripting, automation and AI tools.
• Nice to have: infrastructure as code (for example Terraform), familiarity with a cloud platform such as AWS or Azure, or relevant networking, security or cloud certifications.
• Nice to have: compliance experience (SOC 2, NIS2 or similar) and experience at a high-growth startup.
• Bachelor's degree or equivalent work experience.

Conditions

Hybrid role based in Budapest, Hungary, with office attendance at least 3 days per week.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment, and violations carry criminal penalties and civil liability.

Personal candidate data is processed under local data protection law, and AI-based tools may support parts of the hiring process.

Benefits

• Direct influence on the product and the company culture.
• Private healthcare insurance.
• Company equity.
• Virtual company events and happy hours.
• Flexible work schedule and unlimited vacation.
• Team lunches at KFT Hub and office snacks.
• Learning and development benefits.
• Eyeglass benefit in Hungary.
• A dog-friendly office with a diverse, inspiring team.
• Applicants are encouraged to apply even if they do not meet every requirement.