Head of Domestic Payments, Senior Product Manager – Canada

Description

You will take full ownership of the Canadian domestic payment product portfolio, covering real-time, batch and legacy rails, and shape how the company serves the country's largest corporates and financial institutions.

The role sits in the company's Services organization and reports to the Canada Payments Head. It combines product strategy with managing a team, and you will set the product vision, run the P&L and represent the company across the industry.

You will help shape the future of domestic payment infrastructure in Canada.

Responsibilities

• Build and deliver a 3 to 5 year roadmap for Canadian domestic payment products that balances new capabilities with the stability of established rails.
• Own the revenue, pricing, transaction volume growth, unit economics and margin of the domestic payment products.
• Work with Sales, Corporate Banking and Implementation to position products, answer high-value RFPs and drive adoption among Tier-1 corporates and financial institutions.
• Track fintech developments, open banking changes and competitor offerings to keep the product propositions among the best in the market.
• Lead, mentor and develop a team of Product Managers and Product Analysts.
• Build a high-performing, inclusive team that values deep domain expertise, accountability, customer focus and continuous learning.
• Act as Product Owner or Business Lead for cross-functional squads that include Technology, Operations, Risk, Compliance, Legal and Client Services.
• Lead the organizational readiness, technical integration and commercial launch of Canada's Real-Time Rail, using ISO 20022 rich data for corporate use cases.
• Modernize ACSS, improve EFT capabilities, optimize clearing windows, reduce settlement risk and keep straight-through processing (STP) rates high.
• Grow corporate use of Interac e-Transfer to replace manual and paper disbursement workflows.
• Manage legacy cheque clearing and image rule frameworks, and run programs that move clients to electronic and instant rails.
• Represent the bank on Payments Canada committees, Interac working groups and Canadian Bankers Association (CBA) payment task forces.
• Make sure products comply with Payments Canada By-laws and Rules, Bank of Canada oversight standards and FINTRAC/AML requirements.
• Manage product operational risk, including fraud prevention such as Positive Pay and verification services, cyber resilience and compliance frameworks.
• Lead business incident response during clearing disruptions and maintain 24/7/365 business continuity and disaster recovery readiness.

Requirements

• 15 or more years of experience in financial services or fintech, with at least 10 years in transaction banking product management or commercialization.
• At least 5 years of direct people leadership, including managing and developing product teams in complex, matrixed organizations.
• Deep knowledge of Canada's clearing and settlement ecosystem, including ACSS, Real-Time Rail and Interac products.
• Proven ability to manage a product P&L, build business cases and design competitive pricing models.
• Ability to engage and influence senior executives, regulators and industry working groups, explaining complex payment concepts clearly.
• A bachelor's degree in Business, Finance, Economics, Engineering or Computer Science, or equivalent professional experience.
• Beneficial: a master's degree or MBA in a relevant field.
• Beneficial: experience leading product teams through major payment infrastructure modernization, particularly Real-Time Rail or ISO 20022 implementations.
• Beneficial: a background spanning marketing, credit, acquisitions and analytics within transaction banking or payments.

Conditions

Full-time role with a salary range of $200,000.00 to $350,000.00.

Hybrid model: 3 days in the office and 2 days remote.

Hiring decisions are made by people. Automated tools, including AI, may be used to match skills to roles.

The company is an equal opportunity employer.

Benefits

• Access to the company's global payments expertise network, supporting cross-market learning and collaboration.
• Ongoing learning and development to deepen domain expertise and build leadership skills.
• A competitive total compensation package, including financial wellbeing support and benefits suited to a senior management role.
• Ownership of a dedicated product team, with the autonomy to build and develop talent across the function.