Functional Analyst (IOS Mobile / ServiceNow)

Description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

The work:

In this role, you will join an agile delivery team where your primary responsibilities include collaborating closely with clients to gather and clarify requirements. You will translate these needs into actionable features and user stories, ensuring that both the iOS mobile application and the ServiceNow platform evolve to meet client expectations. Your day-to-day tasks will involve testing system changes, validating that updates function as intended, and managing the release of new features into production environments. This position offers the opportunity to work on both mobile and enterprise platforms, providing a dynamic and varied workload.

Responsibilities

• Collaborate with clients to gather and analyze requirements for new features and enhancements
• Create and document user stories and features to address client needs
• Participate as an active member of an agile delivery team
• Test system changes to ensure quality and alignment with requirements
• Release updates and new features into production environments, including iOS mobile and ServiceNow applications
• Utilize JIRA to manage and track project tasks and progress
• Communicate effectively with team members and stakeholders, both verbally and in writing
• Adapt to changing priorities and requirements in a fast-paced environment
• Attend limited on-site meetings in the DC region (approximately once per week)
• Demonstrate initiative and work independently as a self-starter
• Here's what you need:
• To excel, you should be comfortable working with tools such as JIRA for tracking progress and managing agile workflows.
• Experience with ServiceNow and/or iOS development will be highly beneficial, as will familiarity with agile methodologies and iterative delivery processes.
• Success in this position is supported by a proactive approach, adaptability to shifting priorities, and the ability to communicate effectively with both technical and non-technical stakeholders.
• Active secret clearance and ability to attend on-site meetings in Arlington, VA once a week.
• As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
• The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:
• $65,900 - $120,000 USD
• What We Believe
• As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.