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ServiceNow

Experience Team – Associate Product Design Internships – Summer 2027

  • Hybrid
  • 0-3 years
  • English (B2)

Salary

Not stated

Similar roles pay $65K - 135K a year · our estimate

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Description

The company's Experience Team, called EX, includes product designers, UX researchers, technical writers, design operations specialists, and visual designers.

The team builds software that makes workflows smarter, and it draws on people from many professional and personal backgrounds.

This is a 12-week summer internship for students who want to move quickly early in their careers and make a large impact.

Summer internships are offered across several business functions.

Responsibilities

  • Learn from specialists in UX design, visual design, interaction design, UX research, and front-end development.
  • Partner with designers on the product and platform design teams.
  • Produce visuals that support storytelling from start to finish.
  • See how design work is done in an enterprise software setting.
  • Build on the skills you already have and pick up new ones.
  • As a product design intern, generate new concepts and turn them into high-fidelity mockups and prototypes.
  • As a product design intern, write detailed documentation and critically review designs.
  • As a product design intern, help deliver product work that improves customers' experiences.

Requirements

  • Have experience using AI in your work, or have thought critically about how AI could fit into processes, decisions, or problem solving, such as using AI tools, automating workflows, reading AI-driven insights, or assessing AI's wider effect on a field or industry.
  • Be currently enrolled in a Bachelor's program in design, human-computer interaction, UI/UX design, graphic or visual design, cognitive science, interaction design, or a closely related field.
  • Graduate in May 2029 or later.
  • Be available to work full time for the 12 weeks of the summer.
  • Use Figma and AI prototyping tools well to build design prototypes.
  • Understand UI design, heuristic methods, and other usability evaluation techniques, along with perception, cognition, task analysis, experimental design, and statistics.
  • Work independently and as part of a team, and be willing to learn through design thinking and hands-on execution.
  • Communicate clearly in written and spoken English, including explaining your design decisions.
  • Preferred: experience applying design methods to solve problems, or project management experience.
  • Bonus: basic knowledge of front-end technologies such as HTML, CSS, and/or JavaScript, and comfort using AI coding tools to generate front-end code.
  • Be ambitious, a practical problem solver, and open to growth.
  • Feel comfortable working with many types of people and roles, whether presenting, interviewing stakeholders informally, or speaking in large meetings.
  • Bring a portfolio or other examples of your work to your interview. This is required.

Conditions

Full-time work for 12 weeks over the summer.

Hiring takes place in several locations, including Santa Clara, CA, San Diego, CA, West Palm Beach, FL, and other areas, and the work location will depend on the team's growth plans.

Each employee is assigned a work persona (flexible, remote, or required in office) based on the nature of their work and their work location, and the company may use a third-party service to measure the distance between your home and the nearest office.

The company welcomes people from all professional and personal backgrounds and cultures.

Benefits

  • Base pay for roles in this location is $39.10 to $50.12, plus equity where applicable, variable or incentive compensation, and benefits.
  • Base pay is a guideline only and individual pay varies with qualifications, skill level, competencies, and work location, and it is based on where the role is located.
  • Health plans, including flexible spending accounts.
  • 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.

Where you’d work

Part of the week in the office

You can work from

  • United States

About the company

ServiceNow

  • Industry: SaaS

Office in San Diego, United States

Also hiring in United States, United Kingdom, Mountain View, United States and 15 more places

72 of their 224 open roles are remote

Your chances

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  • 1 red flag

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  • Must-haves
Details15 facts · Role, Location, Compensation, Employment, Company, Requirements
Tech stack
  • Figma
  • User research
  • Prototyping
  • HTML & CSS
Seniority
Junior
Type
Internship
Equity
Equity offered
Industry
SaaS
Specialty
Product
Show 9 more factsShow less

Role

Category
Design
Specialty
Product
Seniority
Junior
Experience
0-3 years
Tech stack
  • Figma
  • User research
  • Prototyping
  • HTML & CSS

Location

Work model
Hybrid
Region
United States
Office
  • San Diego, United States
Remote from
  • United States

Compensation

Salary
Salary by agreement
Pay period
Annual
Equity
Equity offered

Employment

Type
Internship

Company

Industry
SaaS

Requirements

Languages
  • English (B2)

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