Digital Product Owner

Description

The role is a Digital Product Owner based at 33 Dundas Street West, with an application deadline of 11/29/2026.

The job sits in the Customer Solutions group and covers a product from the first strategic goal through to launch and eventual retirement.

You will shape the product's purpose, timing and scope, build personas, run proof of concepts and manage the backlog.

You will act as the business voice for cross-functional product teams, turning the product vision into a roadmap and concrete tasks.

The company is committed to an inclusive, equitable and accessible workplace, and accommodations are available on request during the selection process.

Responsibilities

• Set the overall goal for one or more products, bring stakeholders on board and lead adoption.
• Define and rank the customer experience so the team works on what customers value most.
• Keep product management and development running in parallel and working well together.
• Build strong cross-functional teams, track their performance and resolve problems as they come up.
• Remove blockers to adoption and correct use, including communications, documentation and training.
• Set the go-to-market, pricing and positioning strategy.
• Plan and manage the budget, timeline and tactical work across the product lifecycle.
• Study market trends and use them to improve product usability.
• Confirm that new products or features are desirable, viable and functional.
• Work at group or enterprise level as a specialist resource for senior leaders and stakeholders.
• Apply creative thinking to unclear or complex problems that fall outside routine work.
• Adjust the product as trends shift.
• Take on other duties as assigned.
• Take measured risks while protecting the bank, applying the Risk Management Framework, the Risk Culture and the approved Risk Appetite, and make risk-informed decisions that follow business strategy and all applicable policies, frameworks, standards, procedures, laws and regulations.

Requirements

• Intermediate proficiency in marketing analysis and creative thinking.
• Advanced proficiency in process improvement and optimization, business strategy, research and information synthesis, business operations, financial and risk management, product management, learning agility, customer centricity, collaboration and product development.
• Advanced proficiency in defining, designing and developing product value propositions and go-to-market assets.
• Advanced proficiency in defining, analysing and mapping technology business requirements.
• Advanced proficiency in product lifecycle management using Agile methods.
• Advanced proficiency in complex problem solving.
• Strong verbal and written communication, analytical and problem-solving skills.
• Influence skills and a team focus, especially across groups.
• Comfort working with ambiguity and making data-driven decisions.
• Typically 7+ years of relevant experience and a post-secondary degree in business or a related field, or an equivalent mix of education and experience.
• A seasoned professional with a blend of education, experience and industry knowledge.

Conditions

Salaried role paid between $85,500.00 and $185,000.00, reflecting the company Financial Group pay range.

Actual pay depends on location, skills, experience, education and qualifications, and may include a commission structure with a first-year target equal to the listed salary.

Part-time pay is prorated to regular hours worked.

Total compensation may include performance incentives and discretionary bonuses alongside other perks and rewards.

The company is an equal opportunity employer.

Benefits

• Health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
• Training, coaching, manager support and networking opportunities to build skills and experience.