Data Analyst (Sales Operations)

Description

The company is an AI-first global tech firm with 25+ years of engineering leadership, 2,000+ team members and 500+ active projects for Fortune 500 clients, including HBO, Microsoft, Google and Starbucks.

Its work ranges from AI platforms to digital transformation, with enterprise leaders as partners.

The team is ambitious, collaborative and always growing.

The client is a plumbing services company founded in 1994 and based in California. It handles commercial plumbing, maintenance, repairs and installations, with an established presence in Southern California and a growing service operation. Its priorities are dependable service, customer satisfaction and efficient operations.

Responsibilities

• Clean existing records in ServiceTitan and LuxorCRM by fixing errors, removing duplicates and filling gaps.
• Check that account owners, contact details, referral sources and campaign data match across both platforms.
• Run daily exports from ServiceTitan and imports into LuxorCRM, tagging records with the correct reference codes.
• Build and update sales opportunities in both systems, checking estimate values and account details.
• Log data discrepancies and recurring problems, then pass them on to the sales team.

Requirements

• You have hands-on work with ServiceTitan or LuxorCRM.
• You have worked in field services or trades such as plumbing, HVAC or electrical.
• You have worked in data entry, sales operations or CRM data upkeep.
• You pay close attention to detail and handle repetitive, high-volume data work.
• You are skilled in spreadsheets, including CSV imports and exports, lookups, deduplication and reconciliation.
• You learn new platforms quickly through vendor training.
• You have prior experience with CRM data migration or cleanup projects.
• Your English is at upper-intermediate level.