Customer Engineer II - PDC (SEM Inspection & Metrology)

Description

The company makes materials science and engineering equipment that is used to produce nearly every new semiconductor chip and advanced display.

The equipment it builds and services supports AI and the commercial launch of next-generation chips.

Responsibilities

• Install, maintain and upgrade the company's SEM-based inspection systems.
• Use digital analytics and basic diagnostics to assess technical problems, getting help from senior engineers when needed.
• Carry out preventive and corrective maintenance on electron beam, vacuum, electrical and mechanical systems, plus plasma, hydraulic and gas systems.
• Help customers improve defect inspection performance and yield.
• Learn customers' process flows and inspection requirements together with customers and internal teams.
• Stay in direct contact with customers to keep tools running and performing well.

Requirements

• Preferred: an associate degree, technical training or equivalent experience, with a bachelor's degree preferred.
• Preferred: 4, 7 years in semiconductor equipment support or a related field.
• Preferred: experience with SEM tools or e-beam inspection systems.
• Preferred: strong mechanical and electrical troubleshooting skills.
• Preferred: experience with vacuum systems, electron beam fundamentals and precision motion systems.
• Preferred: a basic understanding of semiconductor processes and defect and yield concepts.
• Preferred: solid communication skills and basic Microsoft Office knowledge.
• Preferred: ability to read electrical and mechanical schematics.
• Preferred: experience diagnosing and fixing basic technical problems.
• Preferred: basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum or thermodynamics.
• Preferred: familiarity with hand tools and digital multimeters.
• Preferred: a valid driver's license and the ability to obtain a passport, if travel is required.
• Able to meet all on-site requirements, including safety, environmental guidelines and COVID-19 protocols.
• Physical demands: often extensive walking, standing for long periods, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, and working at height.
• Lifting up to 35 lbs.
• Ability to tell colors apart, work with electricity, and work in a noisy environment, which can be hard for people sensitive to noise.
• Use of hand and power tools.
• Clean room work requires personal protective equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons and face shields.

Conditions

Pay range: $31.00 - $42.40.

Location: Malta, NY.

Full-time, regular assignee role.

Travel: about 20% of the time.

Relocation eligible.

Pay depends on location, hire grade, job knowledge, skills, experience and internal equity with current team members.

For sales roles only, the posted range is target total cash, meaning base salary plus target bonus at 100% goal.

Benefits

• Comprehensive benefits package with programs for health and wellbeing at work, at home and beyond.
• Supportive culture for learning, career growth and taking on challenges.
• Possible participation in a bonus program and a stock award program, where applicable.