The company's Consulting function leads large, enterprise-wide programs tied to its main strategic priorities. Work can cover strategic transformation, regulatory change, products, operations, technology-enabled change, and other company-wide priorities, and the team works with groups across the organization.
The function is building up internal program management capability and wants experienced leaders who can run complex programs and produce lasting business results.
As Consulting Program Manager, Vice President, you own programs from start to finish and set up their structure, governance, stakeholder alignment, and execution discipline.
The company is looking for a seasoned program manager with a record of running large, complex programs. You think like an owner, look at the whole program, set up sound governance, spot risks and dependencies early, and push work through to results.
Listening, reading a room, and adjusting to different stakeholders matter as much. You should be at ease influencing senior leaders, challenging assumptions, weighing options, and working in complex, unclear situations. Your background can come from financial services, technology, operations, regulatory work, transformation, or consulting, but program management and delivery must be your core skill.
Responsibilities
Lead large, complex programs from definition and mobilization through execution, implementation, and delivery.
Own program outcomes end to end, keeping objectives, scope, milestones, resources, dependencies, risks, and deliverables in line with each other.
Set up each program's structure, operating rhythm, and delivery approach to fit the initiative.
Deliver hands-on or oversee delivery through others, depending on what the program needs.
Keep measurable business results in view, such as financial benefit, a stronger risk profile, and better client or employee experience where relevant.
Use lessons from earlier programs to improve execution and deal with problems before they grow.
Set up and run governance: steering committees, working groups, decision forums, executive reporting, and escalation routes.
Work with executive sponsors and senior leaders across business and functional areas to build agreement, secure decisions, and keep people accountable.
Lead senior-level discussions and turn complicated information into clear issues, options, decisions, priorities, and actions.
Adjust how you communicate and engage based on the audience and the circumstances.
Look across the whole program to find emerging risks, issues, interdependencies, and barriers early.
Address challenges before they materially hurt outcomes.
Link information across workstreams, functions, and stakeholders to surface hidden issues or dependencies.
Judge alternatives and decide when to escalate or change approach.
Build trusted relationships with sponsors, senior business leaders, workstream owners, functional partners, and external consultants.
Lead change in complex stakeholder settings and keep everyone aligned through delivery.
Pick up on stakeholder concerns, competing priorities, and resistance that could affect delivery.
Influence people without direct authority and encourage open challenge to move decisions forward.
Manage external consulting partners where needed and fit their work into the wider program.
Help grow the company's internal consulting and program management capability.
Work across varied assignments, applying program management practice to strategic, regulatory, product, operational, transformation, and technology-enabled initiatives.
Apply lessons across programs rather than relying on one subject area, and share good practice with the wider team.
Requirements
Significant hands-on experience leading and delivering large, complex programs, with accountability for overall execution and results.
A track record of end-to-end ownership, from setting up and mobilizing a program through implementation and delivery.
Experience leading multi-workstream, cross-functional programs with senior stakeholders across several business or functional areas.
Experience on programs with heavy senior involvement, several functions, significant investment, and meaningful business outcomes.
Strong experience setting up and running governance, including steering committees, executive reporting, decision forums, escalation processes, and program controls.
Experience leading change across complex organizations and stakeholder groups.
Proven ability to manage risks, issues, dependencies, milestones, and competing priorities, and to anticipate problems before they affect delivery.
Strong executive presence and the ability to communicate with senior sponsors, business leaders, operations teams, technology partners, and external consultants.
Ability to listen closely, read stakeholder dynamics, think quickly, and adapt your approach to the audience and situation.
Proven ability to influence without direct authority, challenge others constructively, handle difficult conversations, and drive decisions and accountability.
Sound judgment: connecting information across workstreams, weighing alternatives, and making risk-based decisions in ambiguous or changing conditions.
Enough understanding of technology and operational dependencies to spot likely impacts, ask informed questions, and bring in the right subject-matter experts.
Experience managing and integrating external consulting partners within larger programs.
Flexibility and openness to challenge, debate, other views, and changing assignments.
Financial services experience is preferred but not required.
Consulting or client-facing experience is preferred.
Experience leading regulatory, strategic transformation, operating-model, product, or technology-enabled programs is preferred.
Big Four or management consulting experience is a plus.
Project or program management certification is a plus but not required.
Conditions
Hybrid working: 4 days onsite and 1 day remote, based in Dublin.