Commercial Pre-Sales Engineer

Description

The company builds security and identity products and is on the Inc. 5000 list of America's fastest-growing cybersecurity companies.

This pre-sales engineer role sits on the North America team.

The role is hybrid, ideally based in Dallas or Hoboken, with an assigned territory covering the United States.

Responsibilities

• Work as a technical member of the pursuit team with sales, engineering, product management, marketing and business development to deliver the company's security and identity products.
• Help sales find effective strategies and new product openings.
• Own the technical side of the security and identity products sold to customers.
• Shape future product work by listening for customer challenges and changing market needs.
• Run product demos online and in person.
• Lead in-person technical presentations and support sales directors with ROI and business impact presentations.
• Set up proof of value installations directly with customers.
• Use consultative selling to uncover pain points in large directory services environments.
• Gather and pass technical requirements between customers and the company.
• Give product, engineering and development teams input and feedback.
• Provide pre-sales technical help and product education.
• Design technical solutions that meet a customer's business, technical and financial goals.
• Work with sales on requirements documents, presentations, proposals, business impact and ROI models, and coordinate support specialists, consultants or project managers so pre-sales requirements are documented and handed over.
• Keep deep knowledge of the company's products and industry threats, build tailored solutions, and track emerging trends in related technology.

Requirements

• 5+ years in pre-sales, solutions engineering, sales engineering or solutions architecture, within cybersecurity, identity security or enterprise software.
• Strong communication, presentation and storytelling skills, turning complex technical ideas into clear business value.
• Experience in identity security, IAM, PAM, ITDR or related cybersecurity areas.
• Solid understanding of the identity security and cybersecurity market, including competing solutions and new technologies.
• Experience giving customer-facing software demos and technical presentations.
• Experience running proof-of-concept work directly with customers.
• Able to speak to both technical and business stakeholders and explain value beyond technical features.
• Bachelor's degree in computer science, engineering, economics or a related field, or equivalent practical experience.
• Willing to travel to customers or events up to 50%.
• Preferred: familiarity with Active Directory, Entra ID, Okta or other identity platforms.

Conditions

Hybrid model: up to three days a week in an office, with the remaining days remote.

Ideally based in Dallas or Hoboken.

Assigned territory covers the United States.

Travel up to 50% to customers or events.

The company is an equal opportunity employer and does not discriminate on the basis of any legally protected status, including race, religion, sex, gender identity, age, disability, veteran or military status, genetic information or citizenship, under federal, state or local law.