Cell Site Engineer

Description

You will join the company's Network Operations team as a Network Operations Engineer, supplying technical expertise on a critical role in an expanding, industry-leading network.

The work covers network transformation, outages, service problems, optimization and maintenance, with the goal of keeping services running smoothly for customers.

The team runs a 24x7 operations center that is closely watched, handling troubleshooting, configuration changes and resolving issues through to completion.

Responsibilities

• Optimize, troubleshoot and maintain network systems and applications, tracking overall availability and performance.
• Assess network coverage to find gaps, recommend fixes and help put them into place.
• Triage, isolate faults in and remediate network events.
• Open, drive and update problem tickets across several systems, and keep improving how the team works.
• Hand issues to the right internal or external engineering teams when they need to be resolved.

Requirements

• You enjoy being the first to spot and solve a problem.
• You follow established processes and procedures closely.
• You can work well with people at every level in a fast-paced, constantly changing network environment.
• You are dependable and willing to share the rotation load that comes with a technical environment.
• You have an associate's degree or two or more years of work experience.
• You have three or more years of relevant experience, gained through work and/or military service.
• You hold a valid driver's license.
• You are willing to travel up to approximately 25% of the time.
• You are willing to work rotating shifts and on-call schedules, including weekends and holidays.
• Even better if you have a technical degree in Electronics, Telecommunications, Computer Science, Engineering, Business or a related field.
• Even better if you know telecom equipment and technologies such as telephony switching, data communications and network routers.
• Even better if you have computer support experience, including troubleshooting PC hardware and configurations.
• Even better if you have vendor management experience.
• You are encouraged to apply even if you do not meet every "even better" qualification.

Conditions

This is an onsite role at a defined worksite or sites, in the Grand Forks, North Dakota area.

The schedule is 40 scheduled hours per week.

Physical demands may include, but are not limited to, climbing stairs and ladders, working at heights, lifting and carrying items up to approximately 65 pounds, pushing, pulling, grasping, twisting, bending, crawling, squatting and kneeling in tight spaces.

Pay depends on location and on confirmed job-related skills and experience. The role is incentive-based, with room to earn more. Part-time pay is adjusted to the hours worked.

Benefits

• Health coverage includes medical, dental and vision, plus short-term and long-term disability, basic and supplemental life insurance, accidental death and dismemberment insurance, identity theft protection, pet insurance, and group home and auto insurance.
• A 401(k) plan with company matching.
• Up to 8 company-paid holidays and up to 6 personal days per year.
• Paid parental leave, adoption assistance and tuition assistance, along with other incentives.
• Premium pay may be available depending on the role, such as overtime, shift differential, holiday pay and allowances.
• New hires receive up to 15 days of vacation per year, which increases with length of service.
• Part-time employees may qualify for some of these benefits depending on their individual circumstances.