Business Analyst - Retail Energy

Description

Business Analyst – Retail Energy Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent

Drive impactful change across retail energy operations through insight-led consulting

The Role As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives.

Responsibilities

• Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements
• Develop business requirement documents, user stories, and functional specifications
• Analyze current vs. future state processes and identify improvement opportunities
• Create process models, data models, and business architecture documentation
• Produce clear, high-quality deliverables including reports, presentations, and proposals

Requirements

• Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care)
• Strong skills in requirements gathering, process mapping, and stakeholder engagement
• Ability to translate business needs into functional and technical specifications
• Experience producing structured consulting deliverables and documentation
• Experience with Complex Billing is a plus
• Bachelor’s degree in a relevant field such as Business, Finance, or Technology
• Bonus Points For
• Experience within a management consulting environment
• Exposure to wholesale energy, settlements, or trading
• Familiarity with project delivery methodologies and lifecycle management
• Experience contributing to business cases, proposals, or pre-sales activities
• Basic scripting or technical understanding supporting system analysis

Benefits

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.
• We offer a competitive, people-first benefits package designed to support every aspect of your life:
• Medical, Dental, Vision coverage
• 401(k) with employer match
• Maternity and paternity leave plus dependent care support
• Tuition reimbursement and wellness reimbursement
• HSA, FSA, commuter benefits, and employee discount programs
• Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.
• AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.
• Inclusion at Capco We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.