Application Engineer/ Administrator

Description

The company is a systems integrator that manages complex public sector IT projects, covering systems integration, informatics and analytics, solution implementation and program management.

The team works across digital and information systems design, with work spanning software development, data science, security management, machine learning, cloud and mobile development.

The company was acquired by Accenture in July 2024.

Responsibilities

• Install, configure and administer applications in both production and non-production environments.
• Monitor applications and tune performance while continuously improving the efficiency and quality of service.
• Support and maintain applications by resolving incidents, changes, releases and problems.
• Write and check application procedure manuals, including troubleshooting guides and backup and restore plans.
• Automate routine system administration tasks and provide installation and technical support documentation where needed.
• Help build, maintain and grow the technical knowledge base that supports ICT Operations.
• Report on application availability, performance, capacity and overall usage when required.

Requirements

• Bachelor's degree plus 9 years of relevant experience.
• English at B2 level or higher.
• At least 6 years working as an IT professional in mid to large IT infrastructure environments, deploying, supporting and maintaining applications.
• At least 5 years working as an IT professional in application administration.
• At least 2 years working with microservices, container orchestration and container-based stacks such as Docker or Kubernetes.
• At least 2 years administering and supporting Elasticsearch.
• At least 5 years working with enterprise Microsoft or Linux server solutions.
• Good knowledge of deploying and administering Elasticsearch clusters.
• Good knowledge of microservices and container stacks built on Kubernetes, Helm charts, Docker and Rancher.
• Good knowledge of configuration management concepts and tools such as Puppet, Ansible or Chocolatey.
• Good knowledge of shell and/or PowerShell scripting.
• Good knowledge of ITIL, including incident, change and release management processes.
• Optional: at least 2 years working with public or hybrid cloud services on Azure or AWS.
• Optional: good knowledge of DevOps.
• Optional: good knowledge of relational databases such as MS SQL or PostgreSQL and how they interact with applications.
• Optional: good knowledge of the Kong API Gateway.
• Optional: good knowledge of public or hybrid cloud services on Azure or AWS.
• Optional: certifications in the technologies listed above.

Conditions

Equal opportunity statement not provided in the posting.