The technical delivery team builds and launches conversational AI agents for enterprise customers.
You will convert customer needs into dependable, production-ready builds, working with customer stakeholders and internal product, engineering, and go-to-market teams.
Responsibilities
Take AI agent projects from first scoping through launch and continued refinement.
Turn customer objectives and technical needs into organized build plans.
Set up agent workflows, produce and keep up implementation documents, and build connections to customer systems.
Test integrations and agent behavior, then raise performance using results and customer feedback.
Work with internal teams to flag product gaps and shape improvements to the tools used for building agents.
Requirements
At least 3 years of relevant experience in a technical, customer-facing role such as solutions engineering, forward-deployed engineering, implementation engineering, technical consulting, or a related field.
Recent hands-on experience writing code in Python.
Experience delivering production-grade customer solutions from start to finish, including structured execution, testing, validation, and iteration.
Experience working with APIs, building integrations, and enterprise SaaS systems such as CRM, ticketing, or data platforms.
Strong communication skills and the ability to work effectively with senior technical stakeholders.
A bachelor's degree in computer science or a related technical field, with solid engineering fundamentals.
Experience with LLMs, AI agents, conversational systems, or automation workflows is valuable.