Account Growth Manager

Description

The company is a strategic AI partner to Fortune 500 companies, helping them combine human judgment with intelligent systems.

This senior, client-facing growth role owns the AI Engineering workstream across a set of strategic accounts. You will open doors to C-suite leaders, find large enterprise transformation work, and turn it into multi-year programs covering AI, data, cloud, and engineering modernization.

Requisition ID: SR-46361.

Responsibilities

• Serve as the main contact for your assigned CPG accounts, keeping clients satisfied and renewing.
• Build lasting relationships with senior people in marketing, sales, supply chain, and insights at each client.
• Learn each client's strategic goals and match our solutions to them.
• Own revenue and growth targets for your accounts and find upsell and cross-sell chances.
• Write account growth strategies and quarterly business plans, then carry them out.
• Work with delivery and solutions teams to build value propositions that answer client problems.
• Spot new business inside current accounts and help generate leads for new CPG clients.
• Help prepare proposals, RFP and RFI responses, and client presentations.
• Work with marketing and product teams to position our offerings in the CPG market.
• Drive delivery quality through quick issue fixes, governance, and performance reviews.
• Track client satisfaction metrics and run quarterly business reviews (QBRs).
• Coordinate with finance, delivery, and contracts teams on pricing, billing, and contract renewals.
• You will be measured on account revenue growth (% YoY), CSAT and NPS scores, renewal and expansion rates, pipeline conversion and forecast accuracy, and governance and delivery metrics.

Requirements

• A bachelor's degree in business, marketing, economics, or a related field.
• An MBA (preferred).
• 8-12 years of experience in account management, client services, or sales within CPG.
• A record of managing and growing accounts worth millions of dollars in data, analytics, or consulting work.
• A solid grasp of CPG industry issues such as trade promotions, sales forecasting, supply chain, and digital commerce.
• Exposure to analytics, data platforms, or AI-driven solutions for CPG clients.
• Experience with CRM tools (Salesforce preferred) and managing a pipeline.
• Strategic thinking, business acumen, and problem-solving skills.
• Excellent communication, presentation, and negotiation skills.
• Comfort working with collaborative teams across the globe.
• An entrepreneurial, proactive, results-driven approach.
• Skills in client relationship management, delivery governance, revenue and margin management, commercial acumen, Power BI and executive reporting, SFDC opportunity management, analytics and AI solution understanding, program and project management, stakeholder influence and negotiation, and account growth or farming.

Conditions

Based in South Florida, working onsite 4-5 days per week, with travel as needed.

This position is not eligible for immigration sponsorship at this time.

A reasonable estimate of the starting base salary is $190,000, with a higher base possible depending on experience, skills, and overall fit.

The role is also eligible for a performance-based bonus tied to sales goals for new client acquisition and project growth.

The pay range reflects many factors, including skills, experience, training, licensure and certifications, and business needs. It has not been adjusted for the geographic differential of the work location. Hires near the top of the range are not typical.

Benefits

• Full-time employees, and hourly employees working more than 30 hours per week, can join the health, dental, vision, life insurance, and disability plans, governed by the plan documents, which may change over time.
• Benefits start on your first day.
• 401(k) plan eligibility begins after 30 days, under the plan terms.
• 11 paid holidays and 12 weeks of parental leave.
• Free-time PTO that you can use for sick time or vacation as needed.