21GRAMS - Senior Project Manager

Description

The company is a global agency offering healthcare communications and marketing services, with clients that include leading pharmaceutical and biotech firms.

This role sits within a team that takes a creative, human-centred approach to healthcare advertising and expects members to care about client relationships and how they treat each other.

The senior project manager leads complex, multi-channel initiatives and leads the project team day to day, splitting time between hands-on delivery, mentoring, and keeping processes sound.

The role is hybrid and based in one of the company's US offices in New York City, Boston, Chicago, Carmel, Lambertville, or San Francisco, or remote within the US, depending on team and business needs.

Responsibilities

• Lead delivery of integrated campaigns across digital, print, events, and video.
• Build detailed Gantt charts and critical paths covering multiple deliverables and vendors.
• Spot risks early, propose fixes, and run change control to protect scope, timing, and margin.
• Mentor and coach project managers and coordinators, setting the standard for best practice and documentation.
• Work with the account team to tie delivery to strategy and client expectations.
• Own forecasting inputs and invoice readiness together with Finance.
• Oversee a portfolio of roughly $5 million in revenue.
• Support new business work and shadow scoping sessions.
• Own staff plan rollup inputs and updates, and plan and communicate resourcing needs.
• Create brand-level Gantt charts and coordinate sequencing across workstreams.
• Take part in client conversations about delivery.
• Own vendor relationships for your assigned brands.
• Maintain team best practices, process reference documents, and onboarding tools.
• Shadow senior leadership to build core management skills.
• Manage day-to-day task tracking in Workfront and Teams.
• Make sure all teams on the brand follow the program's compliance requirements.
• Think strategically at brand level and find overlaps and opportunities to stagger work.
• Drive process improvements and quality checks across deliverables.
• Write scopes and change orders and review estimates.
• Analyze brand-level finances and forecasts, support invoicing, and discuss financial matters with clients.
• Build team morale, investigate and analyze issues, and bring in the right people to resolve them.

Requirements

• You connect with the company values: Best Together, Impact-Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I".
• You adapt well and stay resilient, and you are comfortable with your scope, responsibilities, and focus shifting as the company grows.
• You are proactive, driven, and resourceful, with strong prioritization skills and an interest in working with data.
• You are a highly organized self-starter who can work independently and meet tight deadlines.
• You hold a bachelor's degree (preferred).
• You have expert knowledge of digital and print production workflows.
• You have strong skills in scoping, budgeting, resource planning, and risk management.
• You communicate and present well with clients.
• You have 5 or more years of project management experience in healthcare communications.
• You have prior mentoring or supervisory experience.

Conditions

The anticipated salary range is listed above, and pay is set using job-related, non-discriminatory factors such as experience, skills, qualifications, location, and internal parity.

The company can change its compensation and benefits programs at any time.

The company holds Great Place to Work certification.

Employees within a one-hour commute of an office attend in person two days per week, either at an office or on client sites. Employees in regions without a nearby office work remotely and gather periodically for collaboration and team time.

Work arrangements vary by role and location, and some roles, including certain UK operations, are office-based. Your recruiter will explain the expectations for your role during the process.

If you need more flexibility, you can talk with your recruiter and HR about what is possible.

Scammers are impersonating the company. Never share personal or financial information or make payments to anyone claiming to represent the company who has not been verified.

Benefits

• A comprehensive benefits package and well-being, growth, and success programs, tailored to your region.
• Free snacks in offices in key markets.
• Generous holiday and paid time off.
• Choice of private medical, dental, and vision plans.
• Support for saving for the future.
• Mental wellness coaching and support.
• Access to more than 13,000 online classes through LinkedIn Learning.