UX Design Associate

Description

The company designs, builds, manages, and modernizes mission-critical technology systems that people rely on daily.

The company works with Fortune 100 clients, and this role supports enterprise-scale products.

The team has access to state-of-the-art resources.

Responsibilities

• Create intuitive, accessible, and meaningful digital experiences that make products easier to use and understand.
• Study how people use technology, spot chances to improve their experience, and propose design solutions.
• Work with senior designers, researchers, product teams, and engineers to turn customer and business needs into user journeys, wireframes, prototypes, and experience concepts.
• Take part from discovery and research through to testing and delivery.
• Gain hands-on work on enterprise-scale products and see how AI-enabled experiences are changing digital product use.
• Balance creative problem solving with structured analysis, using research and feedback to shape decisions.
• Help research customer goals, challenges, and opportunities through interviews, workshops, and usability testing.
• Sort research findings and turn insights into design opportunities.
• Produce journey maps, personas, workflows, and other experience design artefacts.
• Build wireframes, user flows, prototypes, and experience concepts for digital products.
• Shape experiences that are intuitive, accessible, and simple to navigate.
• Turn customer needs and business requirements into workable design solutions.
• Apply human-centered design principles at every stage.
• Work with designers, researchers, engineers, and product teams on customer-focused solutions.
• Join design reviews and fold feedback into concepts that are still changing.
• Present design ideas through visual storytelling, presentations, and prototypes.
• Weigh customer expectations, business goals, and technical constraints.
• Contribute to projects involving AI-enabled experiences and digital innovation.
• Look into how new technologies can improve experiences and customer outcomes.
• Use design and productivity tools for research, ideation, and prototyping.
• Test new concepts, gather feedback, and iterate.
• Learn from experienced designers through coaching, teamwork, and hands-on projects.
• Deepen your skills in UX research, interaction design, accessibility, and digital product design.
• Grow your ability to solve complex problems with research, creativity, and collaboration.
• Build a portfolio of real-world design work through the Early Career program.

Requirements

• A recent or upcoming degree (bachelor's or associate) or equivalent hands-on experience, completed or due before your start date.
• Study, internship, volunteer, or project work in UX, interaction design, psychology, HCI, or a closely related area.
• Working knowledge of user-centered design and design thinking methods.
• Hands-on work making wireframes, journey maps, prototypes, user flows, or similar deliverables.
• Experience with Figma, Sketch, Adobe Creative Cloud, or comparable design tools.
• Skill in collecting, sorting, and interpreting user feedback and research insights.
• Experience working on team projects with several stakeholders.
• Interest in designing accessible, inclusive, customer-focused digital experiences.
• A growth mindset, a focus on customer success, and an open, inclusive way of working with others.
• Preferred: a portfolio showing UX, product design, service design, or innovation projects.
• Preferred: exposure to usability testing, customer research, or workshop facilitation.
• Preferred: familiarity with accessibility standards and inclusive design practices.
• Preferred: interest in AI-enabled experiences and emerging interaction patterns.
• Preferred: experience with AI-supported design or productivity tools, such as Figma AI, Miro AI, Adobe Firefly, or similar.

Conditions

Work at the Frisco office 5 days per week.

You must be legally authorized to work in the United States without restriction, now and in the future.

The company will not sponsor employment visas for this role.

Full-time position with a compensation of $77,000.

Pay is not below any applicable state, city, or local minimum wage.

Applications are accepted on a rolling basis.

The company does not currently require full COVID-19 vaccination, but if you are placed at a client, customer, or partner site, you may need to show proof of vaccination under that site's policy. Anyone who thinks they qualify may request an accommodation on medical or religious grounds before the start date.

The company is an equal opportunity employer and welcomes people from every background.

Benefits

• Eligibility for the discretionary annual bonus, based on performance and subject to the company's plans.
• If the role is sales commission eligible, you may join a commission plan in place of the annual bonus.
• Comprehensive benefits including medical and dental coverage, disability, retirement, paid leave, and paid time off.
• Certifications through employee learning programs with Microsoft, Google, Amazon, Skillsoft, and more.
• Opportunities to earn certifications on all four major platforms.
• A volunteering and giving platform to donate, start fundraisers, volunteer, and search over 2 million nonprofits.