System Engineer Sr.

Description

This is a senior systems engineer role in IT infrastructure and operations. You will deliver simple answers to complex problems and shape solutions around each client's specific needs.

The work centres on the end user experience. The company is a global technology and professional services firm with about 26,000 staff in more than 50 countries, serving the major US government, defense and intelligence agencies with AI, cloud, cyber and software development work.

This is a regular position. You must currently hold a Top Secret/SCI clearance, or be able to obtain one. No Public Trust or other clearance is required.

Responsibilities

• Help plan the design of server and application architectures.
• Run the day-to-day administration, operation and upkeep of server hardware and software.
• Maintain system security by setting practices and procedures, watching usage statistics and logs, and detecting and responding to attempts to break into or corrupt server files.
• Create baseline configurations and direct changes to configuration settings.
• Write troubleshooting and incident response procedures, and fix system problems as they arise.
• Lead and mentor less experienced administrators.
• Keep up with operating system and software developments, and bring analysis and recommendations on future direction and projects to management.
• Advise on and direct the development or changes to software programs and applications that extend an operating system.

Requirements

• Hold a CompTIA Security+ CE certification.
• Have at least 5 years of related experience.
• Be a US citizen.
• Have full technical knowledge of every phase of systems engineering, and work at a high technical level across them.
• Have extensive knowledge of Microsoft Active Directory administration and Windows Server 2016, 2019 and 2022.
• Have experience with PowerShell scripting and systems automation.
• Have experience with server virtualization, such as VMware and/or Microsoft Hyper-V.
• Have experience administering Microsoft SharePoint 2010 and the OpenText Livelink product.
• Have experience troubleshooting for technicians and end users through the ServiceNow ticketing system.
• Take part in project planning and management, offering technical guidance and expertise.
• Give technical guidance and leadership to less experienced engineers.
• Communicate clearly and briefly with diverse audiences, influence across functions, and listen well, with tact and follow-through.
• Write clear technical documentation and user manuals.
• Be detail oriented and organised, able to understand information systems, check the accuracy of your own work, review others' work and spot errors or needed changes.
• Identify and resolve problems or gaps in systems engineering.
• Preferred: hold an ITIL v3 Foundation certification.
• Preferred: be able to juggle several tasks and bring a strategic, creative and innovative approach to a dynamic matrix team.
• Preferred: keep up with the latest technologies and trends in MECM and related systems, and recommend improvements.

Conditions

This role is based on a customer site in Virginia Beach, Virginia, USA, with onsite work.

Expect to travel 10-25% of the time.

The scheduled workload is 40 hours per week.

The likely salary range is $97,968 to $126,500. This is not a guaranteed figure. Pay is set by experience, geographic location and possibly contract requirements, and may fall outside this range.

As part of hiring, you will complete an identity verification process using biometrics and artificial intelligence, and you must be on camera for virtual interviews. By proceeding, you consent to the collection and use of your biometric data for verification and security.

The company is an equal opportunity employer and welcomes applicants with disabilities and protected veterans.

Benefits

• 401(k) with a company match, where you can contribute pre-tax and post-tax dollars up to IRS limits.
• Comprehensive health and wellness packages, including several medical plans (some with Health Savings Accounts), dental and vision plans.
• Paid education and certifications for professional growth.
• Access to an internal mobility team that helps you manage your career.
• Hands-on work with cutting-edge technology.
• Paid vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• Full flex work weeks where possible.
• Short and long-term disability, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance, provided or available.