Staff, Product Manager - Identity

Description

The company shapes how businesses and developers handle communications, and works remote-first across the world. It serves hundreds of thousands of businesses and millions of developers.

This is a Staff Product Manager role on the identity team. You will help grow the core identity product, which provides secure, developer-first identity experiences.

You will build products for authentication, authorization, and newer agentic and non-human identity use cases.

You will work closely with product and engineering leadership on high-impact, customer-facing features. The team runs with high ownership and startup speed, backed by the company's reach and scale.

Responsibilities

• Design product capabilities for the identity platform that help customers secure their applications for both agentic and human identities.
• Work with product and engineering leadership to set direction, turn customer needs into product capabilities, and build the roadmap.
• Align with teams across the company on product direction and clear blockers on cross-team initiatives.
• Own products end to end: write PRFAQs and product requirement documents, work with engineering and design to deliver them, and equip go-to-market teams to help customers solve their problems with the products.
• Break down complex, ambiguous problems, make pragmatic tradeoffs, and design developer experiences customers enjoy.
• Represent the customer in every discussion and decision so the team ships world-class products customers value.

Requirements

• Required: 5+ years of product management experience, or 2+ years of product management plus 3+ years in an engineering role.
• Required: Experience building deeply technical products and/or products for developers.
• Required: A bachelor's degree in computer science, engineering, or equivalent practical experience.
• Required: Strong technical, analytical, and UI/UX design understanding.
• Required: Excellent written and verbal communication skills.
• Desired: Experience in identity and access management.
• Desired: Experience building developer tools or SDKs.
• Desired: You are a hands-on builder, through a hobby or your job, and enjoy seeing your work take shape.

Conditions

This role is fully remote, but candidates in CA, CT, NJ, NY, PA, or WA are not eligible to be hired.

You may occasionally be required to travel for in-person project or team meetings.

The company may ask remote staff to attend in-person team gatherings, functional off-sites, or customer meetings on an ad-hoc basis.

AI helps make the hiring process more efficient, but real people make every hiring decision.

Pay range information applies only to candidates living in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., or Washington State. Pay for candidates elsewhere is discussed during hiring, and hiring is not limited to those locations.

Estimated pay for candidates in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C.: $155,520 to $194,400.

Estimated pay for candidates in New York, New Jersey, Washington State, or California outside the San Francisco Bay area: $164,640 to $205,800.

Estimated pay for candidates in the San Francisco Bay area, California: $182,960 to $228,700.

Starting pay depends on lawful, non-discriminatory factors such as skills, experience, and location.

The role may be eligible for the equity plan and corporate bonus plan.

Applications are expected to be accepted until December 31, 2026, though this may change based on business needs.

The company welcomes applicants who meet the required qualifications, including those with non-traditional career paths.

Benefits

• Competitive pay, generous time off, and ample parental and wellness leave.
• Health care insurance, a 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave.
• Possible eligibility for equity and a corporate bonus.
• Offerings vary by location.