Staff Qualification Engineer - 2264

Description

The company is hiring a Staff Qualification Engineer in Austin, TX to support its OEM global accounts.

You will work with US and Japan-based teams to manage qualifications of enterprise SSDs, working closely with the Program Manager and test team to hit qualification goals.

The role calls for deep technical skill in multicultural, cross-disciplinary settings, along with strong teamwork, communication and customer interaction, all essential to completing storage product qualifications.

The company is the US subsidiary of the company Corporation, a global supplier of flash memory and SSDs. Its products use BiCS FLASH 3D flash memory technology in smartphones, PCs, SSDs, automotive systems and data centers.

Responsibilities

• Learn how each customer runs its qualification process and systems, so you can find sound solutions when problems arise, weighing risk, customer requirements and internal ROI.
• Work with internal teams to assign lab and test resources to qualification milestones and deadlines.
• Keep action item lists current throughout qualification so Marketing, Sales, Engineering and Product Planning stay in sync.
• Build solid working relationships with Japan engineering teams and US cross-functional teams to set schedules that meet customer requirements.
• Help write and edit technical documents and deliver them to OEM customers and internal engineering teams.
• Produce reports and send timely updates to customers and several internal support teams.
• Step in to support joint qualification testing in the Product Test and Qualification Engineering lab when needed.
• Track drive status and follow failure analysis work through to closure, including reports and timely updates to OEM and internal support teams.
• Take on other tasks that support OEM customers.

Requirements

• A B.S. or M.S. in Engineering (mechanical, electrical, electronics or computer science) is preferred, along with at least 7 years of relevant experience in the technical industry.
• Proven experience supporting enterprise customers.
• Working knowledge of enterprise SSD technologies.
• Good working knowledge of enterprise Windows, Linux servers and storage platforms.
• Working knowledge of SAS, SATA and NVMe interfaces, plus a broad understanding of AI storage, server and storage architecture, operating systems and RAID file systems.
• Experience using SAS, SATA and NVMe analyzers to debug interface issues is preferred.
• Strong communication and organization skills for handling internal and external communication for a large OEM customer.
• Requisition number: 2264. Internal code: LI-CB1.

Conditions

The expected salary is $115,470.00 to $192,440.00.

No relocation assistance is provided.

The company applies its equal employment policy to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation and training.

Benefits

• Investment in your growth, including career development and personal training opportunities.
• Open-minded management that listens to and acts on employee ideas, concerns and approaches.
• Flexible work-life balance, with generous PTO, a holiday shutdown and flexible work options.
• A culture that values diverse cultures, perspectives, backgrounds and experiences, with initiatives to build a sense of belonging and respect for all.
• Excellent medical and non-medical benefits, 401(k) matching and pet insurance.