Staff Forward Deployed Software Engineer

Description

The company builds privacy-preserving, standards-based digital identity and credentialing products. Individuals keep control of their information, while governments and enterprises get secure, interoperable services. Public-sector organizations are the main partners, and the work focuses on modernizing how identity is issued, verified, and used.

This is a Staff Forward Deployed Software Engineer role. You will deliver the company's digital identity solutions directly to customers and partners, leading medium- to large-scale technical projects. You will work alongside internal engineers and outside stakeholders to make implementations succeed.

The job mixes hands-on engineering, technical project leadership, and stakeholder work. You will meet with customers to pin down what they need, turn those needs into technical plans, and coordinate teams to keep projects moving.

The ideal person has deep technical skill, has independently led complex engineering work, and can build trust with both technical and non-technical people. You should be at ease with unclear scope, competing priorities, and owning results. Background in digital identity, security, privacy, or credentialing is a strong plus.

The role is fully remote, open to candidates in the US.

Responsibilities

• Take medium- to large-scale software projects from requirements and technical planning through to build, deployment, and ongoing upkeep.
• Own the technical design and build choices, making sure solutions scale, stay secure, are easy to maintain, and fit what customers need.
• Gather requirements from internal and external stakeholders, set priorities, manage expectations, and keep delivery on track.
• Work with engineering, product, and delivery teams to manage dependencies, clear blockers, and ship high-quality solutions.
• Act as the main technical contact for customers and partners, reporting on progress, decisions, risks, and recommendations.
• Turn complex customer needs into clear technical specifications and practical implementation plans.
• Build and maintain backend systems, full-stack web applications, and integrations that power the digital identity solutions.
• Support integrations with customer infrastructure, third-party services, and legacy systems.
• Spot technical risks, project dependencies, and ways to improve delivery speed early.
• Take part in code reviews, testing, technical documentation, and engineering standards.
• Guide and mentor other engineers, encouraging collaboration and knowledge sharing.
• Pass customer feedback to internal teams and help improve the product and platform.

Requirements

• 7+ years of professional software engineering experience, including designing, building, and running production applications.
• Proven record of independently leading medium- to large-scale engineering projects across several teams, from planning through delivery.
• Strong stakeholder management, including working directly with customers, gathering requirements, aligning expectations, and explaining things to both technical and non-technical audiences.
• Proficiency in at least one statically typed language, such as Rust, Go, Java, or C.
• Solid grasp of software architecture, backend development, APIs, system integrations, and cloud infrastructure.
• Experience making technical design calls, weighing tradeoffs, and solving hard engineering problems.
• Track record of working well with cross-functional teams such as engineering, product, and delivery.
• Comfort with ambiguity and competing priorities, and the ability to own outcomes with little oversight.
• Strong problem-solving, communication, and organizational skills.
• Experience working directly with customers or external partners in technical delivery or implementation.
• Based in the US and able to travel as needed for customer work, though travel should be limited.
• Bonus: experience with digital identity, verifiable credentials, digital wallets, or identity verification solutions.
• Bonus: knowledge of privacy-preserving technology, authentication protocols, security standards, and interoperability frameworks.
• Bonus: experience with public-sector organizations, government agencies, or heavily regulated industries.
• Bonus: familiarity with the company's technology and standards-based identity work.
• Bonus: experience leading complex integrations across multiple systems, vendors, or external partners.
• Bonus: familiarity with accessibility, compliance, and legacy system modernization.
• Bonus: experience mentoring engineers or leading technically across project teams.
• Bonus: background in forward deployed, solutions, or technical consulting roles, or other customer-facing engineering work.

Conditions

Fully remote, US-based.

Equal opportunity employer.