Solutions Engineer, Okta (Enterprise West)

Description

The company builds neutral identity infrastructure so organizations can adopt AI safely, and identity sits at the center of that work. The team wants people who move quickly, take ownership and deliver well.

The role is on the US Enterprise (West) Solutions Engineering team and can be based in San Francisco, CA; Los Angeles, CA; San Diego, CA; or Seattle, WA. The company has over 20 offices worldwide.

You report to the Senior Manager Solutions Engineering and act as a functional business consultant. You pair technical skill with commercial sense and help meet quarterly and annual sales targets in an assigned territory.

The team helps customers through their digital transformation, from developers and product managers to C-level executives, using presentations, email, phone and social media, both virtually and in person.

Responsibilities

• Work with the sales team as the technical and domain authority, showing customers what the company's solutions are worth to them.
• Uncover customer challenges and business needs, then run product demonstrations matched to them.
• Answer product feature and technical questions from customers, partners and colleagues.
• Plan and run proofs of concept for complex use cases, working with other engineering teams where needed.
• Pass customer-driven product enhancement ideas to product management.
• Share best practices and reusable assets with other Solutions Engineers.
• Track competitors and how the company differentiates in the market.
• Support executive briefings, conferences, user groups and trade shows.
• Occasionally learn and lead the team as a subject matter expert on product or competitive topics.

Requirements

• 4+ years of pre-sales engineering and solution selling experience.
• Customer-facing experience, such as presales or professional services, with a real drive to serve customers. Pre-sales experience is the stronger fit.
• Ability to explain complex technical ideas quickly, often on a whiteboard.
• Experience deploying apps on cloud platforms such as AWS, Azure, GCP or Vercel.
• Experience with at least one standard network security protocol, such as OAuth, OAuth2, SAML or LDAP.
• Experience with REST APIs and SDKs.
• Hands-on work in at least one of: web development (JavaScript, HTML, frontend frameworks), backend development (Java, C, Node.js, Python), or scripting (Bash, PowerShell, Perl).
• Understanding of core application security concerns such as password hashing, SSL/TLS, encryption at rest, XSS and XSRF.
• Strong communicator who can simplify complex technical ideas for varied audiences, one-on-one or in large expert groups.
• Territory management skills, including pipeline building and working with sales counterparts to execute well.
• Diagramming experience for user journeys, complex architectures and similar.
• Travel about 25% of the time.
• Bachelor's degree in Engineering, Computer Science, MIS or equivalent experience.
• Ideally (optional): proven experience designing, implementing and managing Privileged Access Management solutions in enterprise environments.
• Ideally (optional): a deep understanding of privileged account security, including just-in-time access, session recording, credential vaulting and secrets management.
• Ideally (optional): practical experience with Windows Server, Active Directory, LDAP and federation services.
• Ideally (optional): proficiency in UNIX/Linux, database security, network security, scripting and DevOps practices, which is preferred.
• Ideally (optional): relevant experience with enterprise applications and security, systems, identity and/or policy management, especially in identity and privileged access.

Conditions

Annual OTE for candidates in the San Francisco Bay Area: $179,000 - $269,000 USD.

Annual OTE for candidates in California (excluding the San Francisco Bay Area), Colorado, Illinois, New York and Washington: $160,000 - $240,000 USD.

Actual OTE includes base salary and incentive pay and depends on skills, qualifications, experience and work location.

Onboarding is an immersive, in-person experience.

Candidates do not need to meet every listed qualification.

The company may use automated employment decision tools in recruiting, and New York City applicants and employees can view a separate notice.

Benefits

• Equity, where applicable.
• Health, dental and vision insurance, 401(k), a flexible spending account, and paid leave including PTO and parental leave, under the applicable plans and policies.
• Details of the total rewards program are available online.
• Programs for well-being, social impact, talent development and community.