Senior Software Engineer I, Email

Description

The company makes a customer engagement platform that helps brands deliver personalized messages and experiences across channels.

The company is headquartered in New York, with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

The Email team builds and runs the core infrastructure that sends billions of personalized emails a month to customers' end users and processes the related reporting data.

The team's systems include a platform that personalizes and sends email at very large scale, REST APIs for managing and tracking subscriptions, web pages where end users manage their own preferences, and dashboards for setting up customer email domains.

The company is growing quickly worldwide and values teamwork, high standards, autonomy, accountability and openness to new ideas.

The team wants engineers who raise the bar for those around them and who enjoy learning from colleagues.

If you are not sure you meet every criterion, we still encourage you to apply, since many strong candidates hesitate to apply unless they meet 100% of the criteria.

Responsibilities

• Build new features for the Email platform alongside your teammates.
• Improve performance across the team's systems.
• Tackle significant engineering problems, such as designing new versions of critical components and making the systems more resilient as they scale.
• Guide key architecture decisions.

Requirements

• At least 5 years of full-stack development experience.
• Experience leading technical work.
• A solid grasp of design, data structures and algorithms.
• You work independently, communicate and organize well, and have worked on a team before.
• Bonus: professional experience building software at scale.
• Bonus: professional experience with Ruby, Go, TypeScript or JavaScript, MongoDB or Postgres, and Ruby on Rails or React.
• Bonus: experience with agile processes.

Conditions

Hybrid work model.

For candidates based in Canada, the starting pay range is CA$153,815 to CA$277,431 per year, with expected on-target earnings (OTE, including bonus or commission) of CA$172,000 to CA$308,400 per year.

The final offer may vary based on factors such as market location, job-related knowledge, skills and experience.

AI-assisted tools analyze application materials to support screening and scheduling, and recruiters make all hiring decisions; this screening may amount to solely automated decision-making.

Candidates can ask how AI is used in hiring, request a manual review of a decision, or contest one by contacting the talent data privacy team.

The company is an equal opportunity employer.

Benefits

• Benefits differ by country, and detailed plans are shared once an offer is made.
• Competitive pay that may include equity, plus restricted stock units (RSUs) as part of a total rewards package.
• Retirement plan and employee stock purchase program.
• Paid time off that is flexible.
• Health coverage: medical, dental, vision, life and disability plans.
• Family support, including fertility benefits and paid parental leave at equal levels.
• Career pathing, learning platforms and a yearly learning stipend.
• An in-office setup built to foster community, team connections and innovation.
• An annual company-wide Volunteer Week and donation matching.
• Employee Resource Groups that offer support communities.