Senior Salesforce Software Engineer

Description

The role leads design and ongoing evolution of the company's Sales Cloud and Service Cloud platforms, owning the technical architecture and setting platform standards.

You will be the technical authority on Salesforce best practice, scalability and new capabilities, with work that reaches thousands of users in sales and customer success.

The company is a global leader in cell-free DNA testing for oncology, women's health and organ health. Its team includes statisticians, geneticists, doctors, lab scientists, business staff and software engineers.

Responsibilities

• Platform architecture and governance (25%): design end-to-end solutions across Sales and Service Cloud, set up metadata frameworks, custom objects and data models that scale, and set platform standards, coding guidelines and integration patterns within Salesforce Governor Limits.
• Platform architecture and governance (25%): lead org hygiene, reduce technical debt and shape the long-term roadmap.
• Solution design and implementation (50%): architect complex workflows, automation, omni-channel and AI-driven features such as Einstein Analytics and Einstein Copilot.
• Solution design and implementation (50%): design secure integrations with MuleSoft, AWS and REST/OAuth between Salesforce and enterprise systems.
• Solution design and implementation (50%): lead key initiatives such as data cloud, person accounts and skill-based routing from design through production.
• Mentorship and technical leadership (25%): guide Salesforce developers and admins, run design reviews and validate architecture.
• Mentorship and technical leadership (25%): work with product, business systems and engineering leaders to keep the roadmap aligned.

Requirements

• Required: you can work on-site in the Austin, TX office three days per week.
• Required: you have 10+ years of Salesforce architecture and implementation work, with deep Sales and Service Cloud experience.
• Required: you have expert knowledge of Apex, Lightning Web Components (LWC), Flows and SOQL optimization.
• Required: you have designed secure, scalable integrations using REST APIs, OAuth, SSO and MuleSoft.
• Required: you have architected multi-org, multi-cloud solutions in enterprise settings.
• Required: you know Salesforce Governor Limits, performance tuning and data modeling well.
• Preferred: experience integrating AWS, MuleSoft or Heroku.
• Preferred: experience with Einstein Analytics, Einstein Copilot or other AI-driven Salesforce features.
• Preferred: Salesforce Certified Application Architect or System Architect certification, or both.
• Preferred: healthcare or regulated industry experience.
• Balance innovation with pragmatic delivery, trading off technical perfection against business speed.
• Understand data governance, OAuth, SAML, multi-tenancy and compliance frameworks deeply.
• Explain technical architecture in business terms to C-suite and product stakeholders.
• Raise team capability through code review, design collaboration and knowledge sharing.

Conditions

Austin, TX, on-site three days per week.

Pay range: $125,000 - $156,300 USD.

Compensation includes base salary, performance bonuses and equity. Actual packages depend on factors such as skill set, years and depth of experience, certifications and office location, and may differ in other locations due to labor costs.

We are an equal opportunity employer and welcome candidates of all backgrounds.

Benefits

• Medical, dental, vision, life and disability plans for eligible employees and dependents.
• Free testing for employees and immediate family, plus fertility care.
• Pregnancy and baby bonding leave, 401(k) matching, flexible PTO and commuter benefits.
• Professional development budget and an employee referral program.
• Impact: work on healthcare technology that directly improves patient outcomes.
• Scale: lead the Sales & Service Vision 2026 transformation across 8 product delivery teams.
• Growth: work with AWS, Salesforce Data Cloud and AI/ML tools.