Senior Product Designer

Description

This is a Senior Product Designer role, internally titled Sr. Experience Designer III, in the business group's Digital Experience Platforms Design Team.

The team designs for business customers across the company's digital, assisted sales, and service journeys.

The annual full-time salary range for the locations on this requisition is $107,000.00 to $205,000.00.

For New York, the annual full-time salary range is $117,500.00 to $205,000.00.

Pay within the range depends on your location and your confirmed job-related skills and experience.

Responsibilities

• Take a project from framing the problem and developing concepts through to delivery, with a sharp eye for visual design and detail, producing polished, intuitive experiences that are simple, elegant, and easy to use.
• Work with product managers, engineers, and researchers to understand user needs and business goals, then turn them into design solutions.
• Build wireframes, prototypes, and high-fidelity designs using standard design tools, AI tools such as Figma Make, Gemini, Claude, and NotebookLM, and generative workflows.
• Shape decisions with data, customer insight, product thinking, experiments, and clear design reasoning.
• Own the quality standard for AI-assisted design work, keeping craft and usability at a high level.
• Write clear, engaging narratives that show product opportunities and requirements.
• Improve touchpoints and deliver smooth experience upgrades across the customer lifecycle.
• Build a strong design culture by leading critiques and design workshops.

Requirements

• You need a bachelor's degree or four or more years of work experience.
• You need four or more years of relevant experience, which can come from work, military service, or both.
• You need four or more years of design experience and a portfolio that shows user-centered product thinking, polished visual craft, and thoughtful interaction design for complex ecosystems.
• You have presented and defended design decisions to stakeholders and cross-functional teams.
• You have produced high-fidelity deliverables that follow visual design principles and design system specifications.
• You have led design work independently from discovery to launch, balancing user needs, technical constraints, and business goals.
• You guide decisions with structured thinking, clear reasoning, and user-centered research.
• You have used experimentation, metrics, or data to inform design choices.
• You have designed shopping and commerce flows.
• Even better if you have one or more of the following:
• A bachelor's or master's degree in Design.
• Experience designing for growth, monetization, digital transformation, or omni-channel experiences.
• Experience designing for B2B.
• A portfolio made up entirely of professional work.
• Strong communication and storytelling skills.
• Great attention to detail and a strong eye for visual craft.
• You are encouraged to apply even if you do not meet every 'even better' item.

Conditions

This is a hybrid role with a defined work location that includes working from home and at least three days per week in the office, as set by your manager.

You are responsible for following the hybrid work policies.

The role is scheduled for 40 hours per week.

For part-time roles, pay is adjusted to your hours.

Benefits

• Health and wellness options include medical, dental, vision, short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
• A matched 401(k) savings plan.
• Up to 8 company-paid holidays and up to 6 personal days per year.
• Paid parental leave, adoption assistance, and tuition assistance, plus other incentives.
• Newly hired employees receive up to 15 days of vacation per year, increasing with service.
• Depending on the role, premium pay such as overtime, shift differential, holiday pay, and allowances may be available.
• This is an incentive-based position with the potential to earn more.
• Part-timers may be eligible for some of these benefits depending on their individual circumstances.