Senior Product Designer

Description

Camunda is the enterprise platform for agentic orchestration , enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide , including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.

Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform . We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team.

Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies , We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.

About the Role:

Mission

Own the experience of everything customers and agents use without a UI: the public API, CLI, SDKs, and configuration. Make it fast to get to production and trustworthy once there, and make it the interface of the future for agents.

Time split

30% Strategy

Own the overall headless experience across products, making it the interface agents prefer to work with, held to a consistently high design bar

Define and evolve API and developer-experience conventions (patterns, consistency, error handling, documentation standards)

Treat agent-facing surfaces (MCP servers, tool descriptions, schemas, CLI output) as designed products, not by-products of the API

Define how we measure agent experience (agent task success rate, error recovery rate, tool-call efficiency) and test designs with agents as well as with people

Set the standard for how agents discover, call, and recover from errors in our APIs and tools

Collaborate with Product, FDE, Marketing, and Legal on topics that touch the headless experience

Align with the UI/UX product designer so UI and headless feel like one product (shared terminology, patterns, journeys)

Enable builders with tools, training, and guidance, and give feedback on epics

70% Initiative work

Co-own assigned initiatives with the PM

Own the headless customer journey and experience of each initiative, from first API call to production operation

Focus on Time to First Production and Production Confidence

Design the agent journey inside each initiative: how an agent builds, runs, and operates the solution on a user's behalf, including recovery when a call fails

Level

Senior. The role combines hands-on initiative work with shaping principles that outlast any single initiative. If the scope grows toward setting direction across teams, we will revisit Principal.

Responsibilities

• Own the headless experience as one product with clear ownership and a real design bar
• Shorten the path from first API call to running in production
• Build confidence that teams can trust the API in operation
• Design for agents as first-class users, alongside humans
• Keep one experience together with the UI/UX product designer at the seam between UI and headless
• Enable builders so API design quality does not depend on one person
• What you'll be doing:
• Own the headless experience as one product with clear ownership and a real design bar
• Shorten the path from first API call to running in production
• Build confidence that teams can trust the API in operation
• Design for agents as first-class users, alongside humans
• Keep one experience together with the UI/UX product designer at the seam between UI and headless
• Enable builders so API design quality does not depend on one person
• Expected outcomes (first 6 to 12 months)
• A clear definition of what "good" looks like for the headless experience, with principles and conventions that builders actually apply
• Measurable progress on Time to First Production for the assigned initiatives
• A well-defined interface with the UI/UX product designer, with no breaks between UI and API experiences
• Agents can discover, call, and recover from errors in our APIs and tools without human help, with a measurable agent task success rate
• What you bring:
• Ability and/or willingness to use our product .
• Design background with real experience on API, developer, or platform products (not a pure engineer)
• B2B SaaS experience, ideally in highly regulated industries
• Has designed APIs, CLIs, MCP servers, or tool schemas that LLM agents consume, and knows how they fail (ambiguous errors, non-idempotent calls, capabilities an agent cannot discover)
• Hands-on experience with agent-first or AI-first experiences
• Ability to make abstract systems concrete, testable, and explainable
• Confidence to hold their ground with PM and Engineering

Requirements

• Nice to have: experience evaluating agent experiences by running agent tasks against an API or tool and learning from the failures
• This role is an existing vacancy
• LI-SG1 LI-Remote USEAST
• What We Have to Offer:

Conditions

We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition.

The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills , experience , and location , and we typically hire in the first half of the range to allow room for growth:

United States: $138,300.00 to $223,000.00

United Kingdom: £86,800.00 to £142,800.00

Singapore: S$171,700.00 to S$257,600.00

Canada: C$146,800 to C$241,500

If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.

Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP) .

Benefits

• We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.
• Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.
• In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets , including contributing to meetups while travelling,, and local gatherings with fellow Camundi.
• Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027 .
• Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.
• Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!
• AI in our hiring process : Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here
• Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story!
• Please be aware that scammers may impersonate Camunda by reaching out about job opportunities. Camunda will only contact candidates from an email address ending in @ camunda.com or @ talent.camunda.com . We will never ask candidates for bank account details, checks, payment, or other sensitive financial information as part of our hiring process. If you receive a suspicious message, please do not respond, click any links, or share personal information.
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