Senior Member of Technical Staff, Platform Engineer (Infra)

Description

About the company

The company is building AI Agents to transform the physical economy, a $12 trillion global TAM.

Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow supply chain teams down. Our flagship platform provides end-to-end visibility, and control.

As companies across the physical economy look to drive efficiency, many are turning to the company to lead the way.

$200,000 - $265,000

Full-time / Onsite (5 days/week)

You could be an Infrastructure Engineer anywhere. Why us?

Work directly with the founding engineers who built and still own all of the company’s infrastructure

Help transform a massive, overlooked industry and own the systems that make it possible.

About the opportunity:

The company builds AI that runs the physical economy. Freight, warehousing, logistics: the work that actually moves goods around the world. Two-thirds of it still runs on spreadsheets and tribal knowledge, and we’re replacing that with agents that do the real work. The best supply chain teams on the planet already run on us, and they’re pushing us to scale faster than almost anyone our size.

That’s what this role is about. Infrastructure is the thing standing between us and the next order of magnitude, and we’re going all in on it. This person takes on our hardest scaling and reliability problems and owns them outright and sets the technical direction for how the company runs at scale.

It’s about as close to a founding infra role as you’ll find at a company that’s already past the risky part. High stakes, real ownership, and a straight line from your work to the business.

Why this role is different:

You’re one of the first infra hires, so you’ll have huge scope and real ownership.

We’re pragmatic, lean toward boring, proven technology, and trust engineers to use their judgment.

The people here are good. That’s the part that’s hard to fake, so come meet the team and see.

How you will make an impact

Help us scale to millions of AI agent runs per day, solving the capacity, performance, and reliability challenges that come with it.

Make our platform portable across clouds and on-prem customer environments.

Work through complex enterprise integration requirements, including identity, private networking, certificate-based authentication, and data residency.

Own observability and incident response, from alerting and on-call to post-mortems, and make sure the same thing doesn’t break twice.

Improve developer productivity by making local development, CI, deployments, and production debugging fast and dependable.

Preferred experience

5+ years in infrastructure, platform, or SRE roles, ideally at a company or team you joined early and helped scale. Depth and judgment matter more to us than the exact years of experience.

Real depth in at least one area: databases, distributed systems, cloud infrastructure, observability, or application frameworks and runtimes. We value hard-earned production scars over buzzwords.

A track record of grounding decisions in evidence: setting SLOs, prioritizing performance work, planning capacity, finding bottlenecks, and understanding where systems break.

Nice to have: some experience with our stack of TypeScript, Postgres, Redis, Google Cloud, OpenTelemetry, and Datadog.

We move fast, and we’ll keep you informed at every stage of the process.

Interview Process

Chat with Recruiter - 30 mins

Chat with HM/Technical Screen - 60 mins

Final Interview - 3-4 hours

Please note: The interview process may vary or shift depending on the role and circumstances.

The estimated salary range for this role is $200,000 – $265,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and growth opportunities. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

Our Benefits

We invest in our people the same way we invest in our product: seriously.

Health, Vision, and Dental benefits

Take-what-you-need Paid Vacation

Life Insurance and Accidental Insurance

‍ Short-Term Disability Coverage

Generous salary and equity for all staff

401k option; helping you save for the future

‍‍‍ Paid parental leave to support growing families

Yearly learning and development stipend

Commuter benefits for Bay Area and New York employees

Uber ride stipend if you ever have to work late in the office

Remote office home stipend to get you comfy in your space for remote employees

Free professional headshot

Daily catered lunches and dinners provided in office

Complimentary On-Site Gym: Our SF office has a fully equipped gym

Onboarding trip to one of our offices if you work remotely

Monthly happy hours

Annual Company Offsites; our last one was in Palm Springs CA

Workplace Policy

We are an in-person company. Our offices in San Francisco, New York City and London are where ideas get built, decisions get made, and the team gets stronger.

Most of our team works in office five days a week. For select roles, we hire remotely across the U.S. Remote employees come to one of our offices for their first week to onboard and meet the team, and we cover the full trip.

Every role is different. Travel expectations are always shared upfront in the job description and confirmed in your first call with us.