This role leads initiatives to evaluate and improve testing and quality assurance practices, including advancing test automation capabilities and strengthening quality standards across Development teams.
This role is focused on driving QA transformation and continuous improvement across multiple teams.
Hands-on testing execution is NOT a primary responsibility
This is a hybrid role requiring a minimum of 3 days per week in our downtown office. In-office attendance requirements may change based on business needs .
At the company we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the the company team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at the company's site .
The company is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Responsibilities
Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle.
Reviews and interprets all documentation related to testing, including business requirements and functional and design specifications, to provide input to the project team on the planning of testing activities.
Provides guidance on reviewing, evaluating and driving requirements for testability to ensure review processes are adhered to.
Leads initiatives. Able to coordinate resources and manage problems to resolution when necessary.
Manages and leads the development and implementation of complete test strategies.
Designs and supports the implementation of best-in-class testing strategies for complex solutions, across multiple platforms and businesses/groups.
Recommends approaches to streamline and integrate technological processes and systems in the organization to improve overall efficiency and improve the bank.
Drives the testing automation capabilities.
In the future, this role may include managing very small team of QA’s
CORE Skills and Experience:
Minimum 5+ years’ experience with coding expertise in Python or Java with a proven track record of building, maintaining, and scaling complex automation frameworks
Minimum 5+ years’ experience in mobile test automation frameworks leveraging Apptium or other tools to optimize test execution for local and cloud based testing
Minimum 5+ years’ experience with writing and maintaining Jenkins pipelines to integrate automated testing and reduce cycle times
Minimum 5+ years’ experience with leveraging Postman for API testing, being able to develop and execute parametrized, automated validation.
Minimum 5+years’ experience with performance testing tools like BrowserStack/Selenium to build and scale distributed, parallel cloud/web testing.
Minimum 5+ years’ experience with engineering performance, load, and stress test using Jmeter or equivalent performance testing tools.
Strong experience developing and leading complex test plans across multiple teams and complex systems: This is required to coordinate work across teams to meet deadlines and ensure thorough testing is executed.
Strong experience developing QA strategy, roadmaps and executing QA driven initiatives: Re-work the existing QA roadmap gathering feedback from stakeholders to then socialize within the organization and build initiatives to accomplish organization and QA goals
Strong experience with developing synthetic data or data mocking, data masking or purging: In order to ensure testing is not reliant on PI or sensitive data, significant experience in test data management is required (ie experience with developing synthetic data or data mocking, data masking or purging)
Nice-to-have Skills:
Minimum 5+ years’ experience with embedding code quality controls into the engineering workflow ideally with SonarQube .
Experience with RunScope or Blazemeter
People Management experience
Additional Information :
Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle. Designs, develops, executes, and maintains test plans of infrastructure, common services/middleware, data, and applications in various environments. Records and documents testing results (including anomalies and issues) and compares them to expected results. Detects solution failures so that defects may be discovered and corrected. Generates historical analysis of test results and maintains a list/repository of defects. Reviews and interprets all documentation related to testing, including business requirements and functional and design specifications, to provide input to the project team on the planning of testing activities. Provides immediate response to production program problems.
Provides strategic input into business decisions as a trusted advisor.
Provides guidance on reviewing, evaluating and driving requirements for testability to ensure review processes are adhered to.
Recommends and implements solutions based on analysis of issues and implications for the business.
Identifies emerging issues and trends to inform decision-making.
Leads initiatives. Able to coordinate resources and manage problems to resolution when necessary.
Conducts independent analysis and assessment to resolve strategic issues.
Acts as the prime subject matter expert for internal/external stakeholders.
Monitors and tracks performance, and addresses any issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Manages and leads the development and implementation of complete test strategies.
Designs and supports the implementation of best-in-class testing strategies for complex solutions, across multiple platforms and businesses/groups.
Performs analysis of test results and prepares comprehensive subsystem and/or system level evaluation reports which verify and validate system performance.
Creates discrepancy reports and performs integration regression testing to verify/validate incorporated fixes to software, components, subsystems and systems.
Reviews, evaluates, and derives requirements for testability.
Designs, develops, executes, and maintains testing strategies and plans to ensure stability and efficiency, enabling a seamless customer experience.
Executes and verifies test cases as part of the overall functional testing of Information Technology products as well as reporting defects and test results to the stakeholders.
Recommends approaches to streamline and integrate technological processes and systems in the organization to improve overall efficiency and improve the bank.
Ensures the accuracy and consistency of test results through documentation processes. Follows the company’s SDLC process.
Communicates the overall quality of a deliverable and ensures metrics are used to drive delivery and identify any areas of concern.
Participates in programs/projects across the enterprise.
Participates as an active stakeholder in every initiative, driving quality based on fact-based metrics.
Ensures development teams’ unit testing practices are in place and confirms core criteria met prior to integrated testing delivery.
Proactively provides improvement opportunities to the team to enhance the customer experience.
Drives the testing automation capabilities.
Identifies opportunities to strengthen the quality assurance capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks.
Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
Implements changes in response to shifting trends.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Requirements
Typically, 7-10 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.
Knowledge of the SDLC, testing concepts, methodologies, metrics, automated testing frameworks and the company documentation standards.
Understanding of the company applications and infrastructure components.
Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.
Collaborate well with others. Ability to translate technical concepts into easy to understand terms.
Able to analyze data and use testing metrics to highlight improvement opportunities.
Seasoned professional with a combination of education, experience and industry knowledge.
Verbal & written communication skills - In-depth / Expert.
Analytical and problem solving skills - In-depth / Expert.
Influence skills - In-depth / Expert.
Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
Able to manage ambiguity.
Data driven decision making - In-depth / Expert.
Conditions
$85,500.00 - $185,000.00
Salaried
The above represents the company Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents the company Financial Group’s expected target for the first year in this position.
The company Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. The company also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: the company's site
Benefits
Shape the future of Quality Engineering and help deliver exceptional digital experiences for Blue Rewards customers.
This is a high-impact Individual Contributor role where you'll lead the development and execution of QA strategy across mobile, web, API, database, and data platforms. Partnering closely with developers, testers, and stakeholders, you'll drive testing excellence, increase automation capabilities, and improve software quality at scale.
Why This Opportunity Stands Out
Strategic influence: Shape testing practices and quality standards across multiple teams.
Innovation-focused: Lead initiatives involving automation, AI services, and modern quality engineering.
Broad technical exposure: Work across mobile, web, APIs, databases, and data services.
Visible impact: Improve product quality, performance, and customer satisfaction for Blue Rewards.
Growth potential: Opportunity to evolve into a people leadership role as the QA function expands.