Senior IT Systems Engineer

Description

The company is hiring a Senior Information Systems Engineer who reports directly to the IT Director and is the most senior technical person on the IT team. You will co-design the company's key systems and processes.

The team works AI native and GitOps first, building systems that are highly scalable, resilient and secure. This role suits someone who reaches for scripting and Terraform as the first answer to a manual task.

You will use Claude Code and ship changes daily to a GitHub repository. You will weigh build, buy, and SaaS versus self-hosted options to pick the right system for each business need.

You will raise the technical level of the whole department by mentoring, setting standards, and building reusable templates and modular code. The IT Director, who has led DevOps transformations at companies from seed stage to IPO, will mentor you in return.

The IT department is being built for the future. The team wants someone with a clear technical vision who likes evaluating new software and rolling out current technology.

The company builds software for the legal industry, with a mission around illuminating the truth. The culture is open and democratic, and the company invests in career growth through an annual learning stipend and regular career check-ins with managers.

Onboarding introduces you to the product, policies, processes, and team goals. You are expected to learn and contribute quickly, though you are not expected to know everything on day one.

Responsibilities

• Be the top technical escalation point for teammates working through complex IT issues.
• Lead large cross-functional IT initiatives, supported by project managers.
• Run build, buy, or self-host analyses for new platforms and roll out new IT tools and workflows.
• Use your broad technical knowledge to maintain, automate, and improve the IT infrastructure.
• Build strong working relationships with engineering teams to close technical gaps.
• Mentor the IT team through templates, reusable modules, and best practices.

Requirements

• 10+ years of experience in IT, systems engineering, or DevOps.
• Confident deploying and operating self-hosted applications on AWS using Terraform.
• GitOps first mindset, with the ability to build CI/CD pipelines and write tests.
• Experience with Okta SSO and Google Workspace.
• Experience managing Mac, Windows, and Linux (Ubuntu) systems.
• Strong scripting skills and experience automating workflows through code.
• Deep understanding of authentication, authorization, and API and MCP security.
• Enthusiasm for putting AI native tools into practice, with hands-on experience using Claude Code.
• Strong network management skills, preferably in Cisco Meraki environments.
• You regularly review how IT platforms are configured and recommend improvements.
• You can manage mid-to-large IT projects that involve several cross-functional stakeholders.
• You are highly organized and process-driven. You can anticipate and reduce friction points in a busy environment and streamline processes and automation to improve the employee experience.
• You are a team player who helps other IT members solve problems when needed.
• You are authorized to work in the United States. The company is not sponsoring U.S. employment visas for this role at this time.
• Plus: knowledge of scripting languages such as Bash, Python, or PowerShell.
• Plus: experience supporting cloud-based IT infrastructure for a globally distributed company.
• Plus: experience with audio and video systems such as Zoom or Google Meet.
• Plus: familiarity supporting an environment with Ubuntu Linux laptops.
• Plus: ability to work after hours when necessary.

Conditions

Full-time, exempt position based in the Oakland office.

Hybrid schedule: in the office Monday, Wednesday, and Thursday, with the option to work from home on Tuesday and Friday.

The expected base salary is between $184,000 and $229,000. The final offer depends on factors including experience and skills, and the base range may change in the future.

The company is an equal opportunity employer and does not discriminate on protected characteristics.

Benefits

• Equity program.
• 401(k) with company matching.
• Health, dental, and vision insurance.
• Flexible Spending Accounts for health and dependent care expenses.
• Paid parental leave and approximately 10 days (80 hours) of sick leave per year.
• Seventeen paid vacation days and 11 federal holidays.
• Membership to Modern Health for mental health and wellness.
• Annual allocation for learning and development and professional membership dues.
• Company-paid life and disability insurance.
• Downtown Oakland office, close to BART and many restaurants.
• Team lunches and out-of-the-box events.
• Time off for company-sponsored volunteer events, plus 4 paid hours per quarter to volunteer at a charity of your choice.
• Learning and career development opportunities.