The company's Customer Support and Service Solutions (CS3) line works across the UK, supporting land, sea and air systems so front-line capability stays available for military defence and civil customers.
The role supports CS3 areas as needed, including Service Delivery and Product and Maintenance Repair Operations (P&MRO).
You will lead and manage a multi-disciplinary engineering team running several projects at once, and build an environment where engineers stay motivated. Your work is central to the team's success.
Responsibilities
Act as the main engineering contact for both internal and external customers.
Plan, lead, monitor, adjust and report on engineering work so support solutions deliver on time, covering maintenance, repair, software, hardware, processes and upgrades across all contracts and customers.
Plan and track engineering spend so resources are available, stay within budget and are used cost-effectively.
Report engineering performance internally and externally, covering overall contract and service performance, milestone status, key technical issues and their resolution, and engineering risks and opportunities.
Spot chances to improve current business or grow it, through wider project scope or related work streams.
Keep projects compliant with company policies and procedures, including life cycle management.
Build and maintain good working relationships with internal and external stakeholders and partners, understanding their needs and drivers to keep them satisfied.
Mentor engineers, manage their performance and development, and encourage continuous improvement across the team.
Identify and deliver improvements to products, processes and services, focusing on cost, performance and customer and partner satisfaction.
Meet commitments made to internal and external customers and partners.
Provide engineering solutions and estimates for bids and proposals, including designing new or improved support solutions to win business.
Requirements
Proven leadership experience, managing and motivating multi-disciplined teams spread across different locations.
Experience working within multi-contract support environments.
Strong engineering background, with significant experience in development, production and support.
Experience certifying and releasing military equipment.
Experience working in multi-company collaborations or partnered arrangements, building trusted relationships.
Knowledge of the general engineering lifecycle and business processes.
Strong analytical and problem-solving skills.
Excellent communication, negotiation and interpersonal skills at all internal and external levels, including with international partners.
Experience supervising, coaching, training and motivating multifunctional teams.
Ability to combine multi-stakeholder analysis into reports and presentations for customers and industry partners.
Self-motivated, able to work with minimal direction, and a good team player.
Security clearance: the role requires pre-employment screening under the UK Government's Baseline Personnel Security Standard (BPSS). Additional National Security Vetting (NSV) may apply, which could include eligibility for the Security Check (SC) or Developed Vetting (DV). Guidance is available on the company's security and vetting page.
Conditions
Permanent contract, based in Edinburgh, GB.
Hybrid working, with flexible hours.
The company is an equal opportunities employer committed to an inclusive, accessible workplace; tell us if you need adjustments during recruitment.
Benefits
Up to 12 additional flexi-days each year on top of standard leave.
Employer pension contribution of up to 15%.
Free access to mental health support, financial advice, and employee networks covering inclusion and diversity.
Bonus scheme open to employees at management level and below.
Free access to over 4,000 online courses through Coursera and LinkedIn Learning.
Financial reward through the referral programme for referring a friend.
Up to £500 a year in flexible benefits, such as private healthcare, dental, family cover, tech and lifestyle discounts and gym memberships.
Part-time arrangements can be discussed for this role.
The company is a global aerospace, defence and security firm, headquartered in Italy, with over 53,000 staff worldwide and 8,500 across 9 UK sites.