NYCAPS Systems Analyst

Description

The New York City Financial Information Services Agency's Office of Payroll Administration is hiring a NYCAPS Business Analyst to handle data and application analysis.

The role centers on learning and documenting business processes while working with the business, development and testing teams.

The Department of Education is the main agency you will liaise with, along with other the company agencies.

Your work covers PeopleSoft interfaces and reports, data reconciliation across several systems, and checking that software changes do not break business event processing.

Title reference: P-496.

Responsibilities

• Help the teams build functional design documents.
• Act as the go-between for the Department of Education and other the company agencies.
• Build and maintain interfaces and reports connecting PeopleSoft with other systems.
• Reconcile data across multiple systems.
• Review functional specifications with technical staff as they move into technical design.
• Support the testing team during the systems testing phase.
• Run simulations of business event processing to confirm that software changes have not introduced errors.
• Coordinate user acceptance testing with business users.
• Learn and document business processes, and keep that documentation up to date.

Requirements

• Either a bachelor's degree from an accredited college in computer science, engineering or a related field, plus four years of full-time experience in information technology service management, process management or operations.
• Or a bachelor's degree from an accredited college, plus eight years of full-time experience in information technology service management, process management or operations.
• Or education and/or experience equivalent to either of the above.
• Strong SQL skills.
• Basic programming ability in a language such as C, C++, Java, PeopleCode or SQR.
• Understanding of systems development lifecycle methodologies.
• Strong oral and written communication, interpersonal and organizational skills.
• Ability to pick up new applications quickly.
• Working knowledge of Microsoft Word, Excel, PowerPoint and Access.
• Attention to detail and the ability to follow instructions.
• Ability to write, update and edit documentation.
• Ability to work independently, meet deadlines and track ongoing assignments.
• Ability to work well with a diverse team and communicate with staff at every level.
• PeopleSoft knowledge is a plus.

Conditions

Location: 5 Manhattan West, New York, NY.

Schedule: 35 hours per week, day shift.

Job title: IT Service Management Specialist, code 95713.

The city is an equal opportunity employer that bars discrimination and harassment based on legally protected status.

Benefits

• Health insurance and a pension plan.
• Deferred Compensation Plan with 457, 401K and Roth IRA options.
• Pre-tax commuter benefit and pre-tax flexible spending accounts.
• Prescription drug, dental and vision coverage, available through District Council 37, Local 2627, the union for this title.