Marketing Services Manager

Description

The Marketing Services Manager has a key role within the Creative Services department, supporting branding and company initiatives. This position manages the execution of creative projects submitted through the creative request system and works cross-functionally with requesters, designers, internal reviewers, and production teams. The role ensures all projects are accurate, on-brand, and delivered on time across various media channels, including print, apparel, digital, and broadcast.

Your Impact and Responsibilities:

Manage the end-to-end workflow of creative projects, including timelines, budgets, and communication

Support creative development across a wide range of media types including print/POP, apparel, digital, packaging, signage, and traditional media

Collaborate with departments across Brand, RSO, and Operations to ensure alignment and execution of creative needs

Communicate with requesters to ensure all necessary project information is provided

Collaborate with designers to ensure projects are accurate, effective, and timely

Provide strategic direction and support to internal and external creative teams

Ensure projects follow the defined approval process

Deliver project status updates to the internal team and key stakeholders

Maintain accurate workload reports and flag team bandwidth or timeline concerns

Coordinate production handoffs and vendor routing for approved creative

Identify and recommend improvements to creative development processes

Requirements

• 4-6 years’ experience in creative project management with responsibility for project timelines, communication, and execution
• Bachelor’s degree in Marketing or related field
• Understanding of marketing, creative, and design workflows
• Experience collaborating with graphic designers, production teams, and key stakeholders
• Strong time management, project management, and organizational skills
• Excellent verbal, written, and interpersonal communication skills with the ability to collaborate cross-functionally across various role levels
• Ability to manage multiple projects and priorities in a fast-paced environment
• Preferred Qualifications:
• Experience within the QSR industry
• Additional Information
• All your information will be kept confidential according to EEO guidelines.