Manager Security Operations

Description

The company is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure, and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, the company originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. The company’s mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company’s activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications – all for significant human health benefits.

Manager, Security Operations –

The Manager, Enterprise Security Operations is responsible for the day-to-day management and execution of the company’s corporate security operations across the company facilities. This role supports the implementation and continuous improvement of security programs designed to protect personnel, assets, intellectual property, and operations as the organization scales its advanced nuclear reactor technology development.

The Manager will oversee security operations, security vendors, physical security programs, access control, emergency communications, investigations, travel security coordination, and related operational programs. This position will lead operational teams and vendors, monitor performance, ensure compliance with established standards and procedures, and serve as a key escalation point for security incidents and operational issues.

Essential Duties and Responsibilities

Global Security Operations Center (GSOC)

Manage day-to-day operations and vendor performance for the 24/7/365 Global Security Operations Center (GSOC).

Oversee monitoring of CCTV, access control, alarms, and intrusion detection systems.

Ensure timely incident logging, dispatch coordination, escalation, and response.

Monitor GSOC staffing, training, shift coverage, technology performance, and service levels.

Track GSOC KPIs and ensure established performance targets are met.

Mass Notification & Emergency Communications

Manage day-to-day operations of the enterprise mass notification system.

Maintain emergency communication procedures, contact databases, and system configurations.

Coordinate system testing, drills, and emergency communications during incidents.

Partner with HR, IT, Facilities, and Security teams to maintain accurate emergency contact information.

Physical Security Operations

Manage physical security operations across the company facilities and construction sites.

Oversee access control, perimeter security, patrols, and site security procedures.

Ensure site security requirements are implemented consistently and effectively.

Monitor security performance and address operational deficiencies.

Guard Force Management & Vendor Oversight

Manage contract security personnel and day-to-day guard force operations.

Monitor vendor performance, staffing, training, contract compliance, and service levels.

Conduct routine vendor coordination meetings and support business reviews.

Ensure security officers maintain required training, certifications, and performance standards.

Access Control & Site Security

Manage credential-based access control and visitor management programs.

Oversee contractor access and badging processes.

Conduct periodic access control and badge audits.

Coordinate with Federal, State, and local law enforcement on emergency response planning and security matters.

Mail Security

Manage mail security screening procedures and reporting processes.

Coordinate with the GSOC and appropriate stakeholders regarding suspicious mail or packages.

Ensure mail security practices align with established security requirements.

Executive Protection

Support executive protection operations, including travel, advance work, route surveys, and venue security assessments.

Coordinate with the GSOC and other security resources to support executive movements and travel.

Support residential security and executive protection assessments as assigned.

Investigations

Manage and conduct security investigations assigned.

Coordinate with law enforcement and internal stakeholders on criminal or security-related matters.

Ensure appropriate evidence preservation, documentation, and reporting.

Develop investigation findings and recommendations for management review.

Travel Security

Manage operational aspects of the Travel Duty of Care program.

Monitor traveler tracking, check-in compliance, and emergency response procedures.

Coordinate response and support for travelers experiencing security or safety concerns.

Support the development and delivery of Travel Threat Assessments.

Training & Development

Coordinate security awareness training, tabletop exercises, and emergency drills.

Ensure security personnel and relevant employees complete required training.

Maintain training records, certifications, and compliance documentation.

Identify opportunities to improve security awareness and operational readiness.

Leadership & Team Management

Lead, coach, and develop security operations personnel and assigned team members.

Establish priorities, assign work, and monitor team performance.

Foster a culture of accountability, professionalism, safety, and continuous improvement.

Support recruiting, onboarding, training, and workforce planning activities.

Provide operational updates, performance metrics, and recommendations to Security leadership.

Requirements

• 8+ years of progressive security, law enforcement, military, intelligence, or related operational experience.
• 3+ years of experience managing security operations, personnel, or security service providers.
• Experience supporting corporate security, physical security, access control, or critical infrastructure protection programs.
• Experience managing security vendors or contract guard forces.
• Experience with security operations centers, access control, CCTV, alarm monitoring, or related security technologies.
• Experience responding to security incidents and conducting or supporting investigations.
• Strong understanding of security operations, emergency response, and incident management.
• Required Skills & Competencies
• Strong operational leadership, decision-making, and problem-solving skills.
• Ability to effectively manage personnel, vendors, and competing operational priorities.
• Strong crisis management and emergency response capabilities.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with Security, Facilities, IT, HR, Legal, and other cross-functional teams.
• Ability to operate effectively in high-pressure and rapidly changing environments.
• Relevant certifications such as ITIL, PMP, Cisco CCNA, CompTIA Network+, Microsoft certifications, or security/access-control certifications are a plus.
• Experience in a high-growth, technology-intensive, construction, engineering, manufacturing, laboratory, or similar environment.
• Lead with integrity and accountability, demonstrating sound judgment while setting clear expectations, developing team members, and fostering ownership and continuous improvement.
• Communicate and collaborate effectively, building strong relationships with employees, stakeholders, vendors, and cross-functional teams. Ability to communicate effectively with technical and non-technical audiences, including senior leadership
• Drive customer-focused outcomes, balancing reliability, security, cost, and business needs while prioritizing effectively in a dynamic environment.
• Preferred Qualifications
• CIA Directorate of Operations (DO) or equivalent intelligence operations background
• Law enforcement experience (Federal, State, or Local)
• Experience with nuclear facility security or critical infrastructure protection
• Relationships with FBI, CISA, DHS, and Fusion Centers
• CPP (Certified Protection Professional) or equivalent certification
• Experience with GSOC technology platforms (access control, CCTV, mass notification)
• Job Functions:
• Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.
• Motor Abilities: Sitting for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)
• Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds.
• Repetitive work: Prolonged
• Special Senses: Visual and audio focused work
• Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hours/day
• Travel required 0-10%
• The company’s technology is controlled for export by various agencies of the U.S. Government. The company must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements. To facilitate the company’s export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States. Government export authorization approval times vary. Based on the business needs for a particular position, the company may not consider a foreign national from a country if it is impracticable to obtain timely Government export approval.
• Job details

Conditions

Any salary offered within the posted salary band is based on market data and commensurate with the selected individual’s qualifications experience. This range is specific to Washington State.

Benefits

• Competitive Compensation
• Salary, eligible to participate in discretionary short-term incentive payments
• Comprehensive Medical and Wellness Benefits
• Medical
• Vision
• Dental
• Life and Disability
• Gender Affirmation Benefits
• Parental Leave
• 401k Plan
• Generous Paid Time Off (PTO)
• 21 days of annually accrued PTO
• Generous Holiday Schedule
• 10 paid holidays
• Relocation Assistance
• Professional and Educational Support Opportunities
• The company Career and Benefits information: the company's site