The company is a global financial institution. This role leads an engineering and delivery team that builds and supports the applications and technology solutions the business relies on.
You will direct a mixed group that can include developers, analysts, specialists, project managers, and both permanent and contract staff. The work covers application and project delivery, setting priorities, managing risk and capacity, and working with business and technology partners to produce dependable, scalable solutions.
The role suits a technology leader who balances people leadership, engineering delivery, stakeholder management, and broad technical knowledge, and who can turn business priorities into clear plans for the team.
Responsibilities
Lead the IT and engineering staff who support assigned applications, business partners, and stakeholders.
Set day-to-day direction and priorities that match business goals and wider Technology priorities.
Oversee a set of applications and technology initiatives alongside Technology Project Managers and other delivery leads.
Run application enhancements, new releases, and projects of moderate scope and complexity.
Review project scope, plans, schedules, dependencies, budgets, and delivery risks, and escalate issues where needed.
Track key deliverables and overall portfolio health so work lands on time, within budget, and to quality standards.
Evaluate change requests and their impact across the portfolio, and drive key issues to resolution.
Promote engineering solutions that are reusable, scalable, stable in operation, and aligned with enterprise standards.
Back efforts that shorten time-to-market and improve delivery effectiveness, productivity, and cost control.
Lead, directly or indirectly, technology staff who may include developers, analysts, specialists, administrators, and project managers.
Set clear priorities and help people manage their workloads and delivery commitments.
Foster a collaborative culture that values innovation, quality, accountability, knowledge sharing, and continuous improvement.
Coach team members and pass on knowledge and lessons learned.
Build relationships across technology teams, business partners, program teams, and project stakeholders.
Form strong partnerships with business clients, internal partners, Technology Leadership, and other key stakeholders.
Turn business requirements into delivery plans and explain portfolio priorities to the team.
Prepare impact assessments and manage portfolio schedules, capacity planning, and operational processes.
Report clearly on progress, risks, issues, dependencies, and portfolio health.
Work with stakeholders to resolve schedule and delivery impacts, escalating material risks when needed.
Contribute to technology planning, forecasting, and discussions on scope and cost.
Manage vendor relationships within the portfolio, resolving issues and tracking spending against contract commitments.
Keep service levels strong and find ways to improve the experience for business and technology partners.
Make sure delivery follows technology practices, standards, project management disciplines, and documentation requirements.
Identify and manage operational, reputational, technology, and intellectual-property risks, escalating as appropriate.
Track industry trends, emerging technologies, and technology initiatives across the organization.
Find chances to modernize solutions, raise operational efficiency, and strengthen engineering and delivery practices.
Help shape strategic and operational portfolio planning with a short- to medium-term view.
Requirements
Undergraduate degree or technical certificate in a relevant field, or equivalent practical experience.
7+ years of relevant technology experience, including leading people, projects, applications, or technology delivery.
Experience leading cross-functional technology or engineering teams in complex settings.
Solid grasp of the application development lifecycle and current delivery practices.
Experience juggling several initiatives, applications, or projects with competing priorities and dependencies.
Proven ability to judge delivery risk, set priorities, handle issues, and see work through to completion.
Strong stakeholder management across business and technology teams.
Experience with capacity planning, delivery forecasting, risk management, and project or portfolio reporting.
Able to work on your own, use sound judgment, and turn broad strategy into concrete plans.
Strong communication, relationship-building, and collaboration skills.
Experience working in Agile teams.
Deep commitment to engineering quality, operational excellence, continuous improvement, and customer service.
Graduate degree.
Experience managing vendor relationships and technology contracts.
Experience across a broad application or technology portfolio.
Exposure to enterprise-scale technology environments with many business and technology stakeholders.
Knowledge of industry trends, emerging technologies, and changing engineering practices.
Technical experience considered an asset: you do not need every technology below, but exposure to a mix of them would be an asset.
APIs and integration: REST, SOAP, web services, JSON, XML.
Databases: Teradata, Vertica, Microsoft SQL Server, MySQL, MemSQL, SQLite, Oracle, MS Access.
Operating systems: Windows and Linux, including Red Hat, CentOS, and Ubuntu.
Data and reporting: Tableau, JasperReports, SSRS, BusinessObjects, Excel, Python, R.
Data integration and data cleansing.
Data analysis and visualization.
Client-server applications.
Application development lifecycle practices.
Adopting new technologies.
Mainframe exposure.
Conditions
Location: Toronto, Ontario, Canada.
Hours: 5.
Line of business: Technology Solutions.
Base pay: $126,800 to $164,100 CAD, including a temporary market premium for this role that is reassessed annually.
Pay offered can vary with skills, experience, job knowledge, location, and business needs. Ask your recruiter about pay questions.
Work is primarily onsite at a company location for meetings, team events, and experiences; the hiring manager will explain how this applies to the team.
This role is subject to provincial employment regulation, and rules may differ by province or territory.
Benefits
Total rewards include base salary, variable compensation, health and well-being benefits, savings and retirement plans, paid time off, banking benefits and discounts, career development, and recognition programs.
Regular career, development, and performance conversations with your manager.
Access to an online learning platform and several mentoring programs.
Training and onboarding sessions to help you settle into the role.