GETPAID Consultant II, Professional Services

Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As a GETPAID Consultant II within Professional Services, you will serve as a trusted advisor to our clients, helping them improve order-to-cash efficiency, increase visibility into receivables, and drive stronger cash flow outcomes. You will partner with clients to successfully implement and optimize FIS solutions by analyzing data, business processes, and operational requirements to support data mapping, system configuration, and integration activities. Leveraging your subject matter expertise, you will guide clients through implementation by defining solution roadmaps, leading key workstreams, and providing recommendations aligned to industry best practices. Throughout the project lifecycle, you will collaborate closely with cross-functional teams and coach clients through system setup, ensuring a successful and sustainable go-live.

You will join the North America GETPAID Professional Services business consulting team, focused on delivering successful implementations and guiding clients through order-to-cash transformation. In this role, you will work cross-functionally with project managers, technical consultants, product teams, and client stakeholders, while collaborating with a broader global delivery organization. Our team brings strong functional expertise and a practical, client-focused approach to solving complex business challenges.

What you will be doing:

Leading the functional delivery of GETPAID implementations, owning requirements gathering, solution design, and client outcomes

Serving as a subject matter expert in order-to-cash processes by analyzing client data and workflows to design optimized solutions, including data mappings and process improvements

Translating business needs into solution designs and partnering with technical teams to deliver configured, integrated solutions

Driving successful project execution by working across cross-functional teams and ensuring alignment, quality, and on-time delivery

Building strong client relationships and guiding customers through implementation, testing, and adoption to ensure long-term success

What you bring:

Deep, hands-on experience across the full end-to-end Order-to-Cash (O2C) lifecycle

Proven ability to identify inefficiencies in O2C processes and implement improvements that enhance accuracy, speed, and customer satisfaction

Strong experience with collections management, including managing outstanding receivables, resolving disputes, and reducing Days Sales Outstanding (DSO)

Ability to maintain positive customer relationships while effectively driving collections and ensuring timely payments

Experience working with ERP systems and understanding how they support order-to-cash processes and data flow

Strong analytical, troubleshooting, and problem-solving skills, along with excellent communication, negotiation, and documentation abilities

Ability to translate client business requirements into technical specifications and clearly communicate solutions to both business and technical audiences

Bachelor’s degree in Business or a related field, or equivalent experience

Required work hours: Standard business hours with flexibility to support client needs

Overtime required: As needed based on project timelines

Weekends required: Occasional, based on project demands

Travel percentage for this role: 35-40%

Added Bonus if you have:

Experience working with GETPAID, particularly within Cash Application or Credit modules

Experience with competing order-to-cash or receivables automation platforms

Multilingual skills, particularly Spanish, to support a diverse client base

Benefits

• A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits
• FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $65,480.00 - $111,320.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.