Forward Deployed Engineer

Description

About the Role

Join a customer-facing engineering team building production-grade AI systems for enterprise IT workflows. You will work directly with customers on complex deployments while contributing reusable capabilities to an AI automation platform.

Responsibilities

• Architect and build scalable, durable systems for customer pilots, translating complex requirements into production implementations.
• Develop and maintain backend services, APIs, and integrations that extend an AI agent platform.
• Build secure, reliable integrations with external systems, emphasizing observability and maintainability.
• Turn customer needs and edge cases into reusable product capabilities.
• Own deployments from initial architecture through launch, scaling, and ongoing optimization.
• Partner with customers and internal teams to solve high-impact problems and deliver solutions quickly.
• Help establish the practices and direction of a growing deployment engineering function.

Requirements

• At least 2 years of software engineering experience, with strong backend engineering fundamentals and experience shipping production systems.
• Experience building APIs and integrations with third-party or enterprise systems.
• Customer-facing engineering experience in implementations, pilots, solutions engineering, or similar work, or a clear interest in moving into this kind of role.
• Strong communication skills with both technical and business stakeholders.
• Ability to work independently and adapt in fast-moving, ambiguous environments, ideally including startup or 0-to-1 settings.
• Exposure to AI or LLM systems, agent-based architectures, or automation platforms is a plus.
• A degree in computer science, engineering, mathematics, or physics, or equivalent technical experience.
• Must be authorized to work in the United States without visa sponsorship.

Conditions

Base salary range: $200,000 to $325,000 annually. Visa sponsorship is not available.

On-site in San Francisco, California.