Field - Service Engineer (m/f/d)

Description

Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

who performs installations, troubleshooting and repairs at our customers' sites.

In our company, your core responsibilities include:

Supporting our Wafer Probe System product in the EMEA region

Installation & commissioning of probers and accessories, including final acceptance according to test and acceptance regulations

Independent execution of preventive & corrective maintenance at the customer's site in the service area EMEA

Technical training and instruction of customers

Troubleshooting and repair of our probers both as remote / telephone support and at the customer's site

Timely processing and documentation of work orders and service calls according to FormFactor guidelines

Actively collaborate with other FormFactor departments to ensure continuous improvement of products

Regular participation in qualification measures

Adherence to all health and safety requirements both internally and during customer service calls

What you should bring with you:

Engineer or technician in the field of mechanical engineering, electrical engineering, automation technology or similar

At least 2-4 years of experience in a similar field of activity is typically required, ideally in semiconductor industry

Detail-oriented work and strong problem-solving skills

Accuracy, punctuality, good team and interpersonal skills

Good communication skills in German and English both verbally and in writing

Good knowledge of common MS Office applications

Valid driving license and willingness to travel required

Requirements

• Electromechanical Engineering, English Language, German Language, Mechanical Engineering, Mechatronics, Optical Metrology, Optics, Optoelectronics
• Education & Experience:
• No previous professional experience | Required